Student Advisor- LTW GWHS

About the role

East Side House (ESH), founded in 1891, is a 501(c)(3) organization that has served the South Bronx since 1963. The George Washington Young Adult Borough Center (YABC) is an alternative afternoon and evening program designed to meet the educational needs of high school students who are behind in credit or have adult responsibilities that make it hard to attend school during the day. Students attend YABCs part-time in the afternoon or evening to earn a high school diploma. The YABC program is designed to re-engage high school students who are over-age and under-credited or have dropped out of high school. ESH is directly responsible for the administration of each school’s Learning-to-Work Program, which enhances the school’s academic component by offering additional academic support, career and education exploration, work preparation, skills development, and internships.

Responsibilities

• Serve as a primary point of contact for a caseload of approximately 60–70 students
• Conduct daily attendance, academic, and social-emotional outreach via phone, remote platforms, or socially distanced meetings as needed
• Conduct intake interviews with students and family members (interviews may be conducted remotely via Department of Education-approved platforms)
• Refer students to academic and support services as needed
• Consult with guidance counselors on student credit accumulation, graduation dates, and post-secondary plans
• Consult with teachers and provide feedback to students on academic performance
• Maintain student charts and records to ensure milestones are being met
• Attend administrative meetings, program trainings, and staff development (some meetings may be virtual)
• Meet with caseload in group or individual settings to assist with academic, career, and personal goals (some sessions may be remote or socially distanced)
• Conduct workshops, social-emotional groups, interest groups, or other group sessions for the caseload
• Educate students and parents about colleges, the admissions process, procedures, testing trends, and help them make realistic, informed choices
• Guide students through FAFSA and college applications
• Assist students with employment opportunities
• Conduct informal counseling sessions to support students’ social-emotional development
• Document all interactions with students in Salesforce, Google Suite, and other required data systems
• Participate in civic and community-building efforts and activities as assigned by East Side House Community Development
• Arrange and help with field trips, special events, extracurricular activities, and alumni events
• Maintain alumni data tracking and manage social networks to keep in touch with alumni
• Provide other program support functions as required
• Maintain flexible hours and work days; some overnight trips may be required

Requirements

• Minimum B.A./B.S.W. degree required
• At least two years of youth services experience
• Excellent verbal, analytical, writing, communication, and organizational skills
• Ability to work in a team-oriented environment and multitask
• Strong interpersonal and time management skills
• Demonstrated knowledge of community service/development
• Proficiency with Microsoft Word, Google Suite, Microsoft Teams, Zoom, and other applications

Schedule

• Monday–Thursday: 1:00 PM – 9:00 PM
• Friday: 9:00 AM – 5:00 PM
• Some evenings, weekends, and remote work required
• Maintain flexible hours and work days; some overnight trips may be required