Student Administrative Aide 1 - Game Day Events

About the Role

Game Operations is a crucial part of the game day experience. Our department is the first response team to all things game day related, including fan experience, student athlete experience, and operations. Student workers will gain knowledge in customer relations, event management, game operations, and facility management. Working for Game Operations offers a unique and exciting way to gain hands-on experience through athletic events, such as football games, men’s and women’s basketball games, volleyball, Olympic sports, and postseason contests.

Responsibilities

• Provide support and assistance to the Game Operations team in the set up and breakdown of all Tulane athletic events.
• Deliver superior customer service to fans during the ticket scanning process, golf cart shuttle, greeting and directing patrons upon entry, and any other interactions during ticketed Tulane Athletics events.
• Assist with Game Operations-specific activities and projects, including but not limited to:
  • Ticket Scanning
  • Set Up and Breakdown of Athletic Events
  • Operate Golf Cart Shuttle
  • Keep Score at Events as Needed
  • Usher Athletic Events
  • Seat Back Sales and Inventory
• Perform general office tasks, including but not limited to:
  • Game Day Preparation
  • Assist in the Maintenance of Athletic Facilities
  • Cleaning and organizing

Requirements

• Strong customer service skills
• Ability to interact effectively with coaches, administrators, student athletes, vendors, donors, and spectators
• Extremely organized, self-starter, intrinsically motivated
• Strong organizational, management, and leadership skills
• Proven ability to multi-task effectively
• Ability to prioritize assignments and meet deadlines
• Available to work flexible work schedule, including nights and weekends

Schedule

Flexible work schedule, including nights and weekends.