Student Achievement Coach

About the role

The Student Achievement Coach at Arizona College of Nursing is responsible for improving student outcomes through proactive contact and provision of academic support resources to a designated caseload of students. This role aims to positively impact academic achievement and retention goals for the BSN Program in alignment with College student affairs.

Responsibilities

• Engage and support students, including those with academic challenges, to ensure coordinated access to academic support and community resources.
• Afford prompt and friendly service to students, arriving on time, and maintaining consistent attendance.
• Regularly and proactively engage with students in assigned caseload through various communication methods (e.g., text, phone, email, face-to-face).
• Actively listen to students and direct them to appropriate community and College resources.
• Assist in deescalating stressful situations for students.
• Impact student success, monitor students' progress through the program, including grades and attendance.
• Refer students to the Academic Support Coordinator for academic services and accommodations; collaborating with the Academic Support Coordinator to ensure students receive necessary support.
• Document and evaluate students’ reasons for withdrawal from the program or excessive absences in compliance with regulatory requirements.
• Evaluate trends and effectiveness of activities; track outreach efforts and outcomes; meet or exceed benchmarks for communication outreach.
• Partner with the College student affairs department to coordinate campus compliance with Title IX regulations, including accurately recording and tracking all reports and investigations related to Title IX complaints.
• Plan, organize, and execute campus activities to develop campus community.
• Promote and celebrate activities in a variety of communication channels.
• Proctor student exams.

Requirements

• Bachelor's degree, or equivalent experience in education.
• Two or more years' experience in a metric-driven role.
• Driven to engage students proactively.
• Ability to craft clear, effective, and professional communications.

Qualifications

• Must have Bachelor's degree, or equivalent experience in education.
• Two or more years' experience in a metric-driven role.
• Driven to engage students proactively.
• Ability to craft clear, effective, and professional communications.

Skills

• Excellent communication skills.
• Ability to manage multiple tasks and priorities.
• Strong organizational and time management skills.
• Experience with data analysis and reporting.

Benefits

• Dynamic organizational culture within a supportive working environment.
• Rest and relaxation with generous PTO and holiday benefits.
• Robust health and welfare benefits package including, but not limited to, medical, dental, and vision.
• Preparation for the future with a 401(k) and company match.

Pay

Base hourly pay range of $30.00-$36.00 USD commensurate with experience.

Schedule

Flexible schedule to accommodate the needs of the position and the college.