Student Accounts Specialist

Grand Canyon Education, formerly part of Grand Canyon University, became its own entity in July 2018 after the HLC approved GCU’s application to become a nonprofit institution. GCE will work in close partnership with GCU. Moreover, many positions with GCE are located on GCU’s main campus. Grand Canyon Education is seeking a full time Student Accounting Specialist. Working under general guidance, this position is responsible for maintaining the integrity and accuracy of the student ledger. The Student Accounts Specialist ensures timely and accurate evaluation of accounts; works with various departments and systems to reconcile and adjust student accounts as needed, resolves credit balances, processes student payments, and is expected to maintain compliance in adherence to internal and University policies and Federal regulations. Responsibilities Posting of payments from various sources to student ledger cardsPosting military payments to student ledgerPosting of outside scholarship payments to student ledgerReview and resolve credit balances on student accountsMaintains the integrity of student information systems through accurate transactionsResolves student accounts ensuring accurate reconciliation and updating in student databaseAdheres to accounting policies and procedures and regulatory requirements in all transactionsProcesses student credit card payments and refundsProcesses refund/stipend checks and stop paymentsAnswers phone for check verification purposesCollaborates with team members and management during daily processes and team meetingsWorks on special accounting projects as assigned Qualifications Associates Degree or equivalent from two year college or technical schoolMinimum one year related experience in financial services. Experience in a higher education accounting services function desirable.Proficient knowledge of Microsoft Office suite, especially ExcelStrong analytical skills with outstanding attention to detailSolid skills in written and verbal communications.Strong customer service orientationAbility to manage multiple priorities and tasks to achieve deadlines.Experience in processing in CampusVue or other student database requiredKnowledgeable of Department of Education Title IV regulationsAction oriented/problem solvingAbility to self-motivate and a desire to self-leadMaintain a high degree of accuracyAbility to manage a large work loadPossess a professional attitude and demeanorStrong integrity and ethicsAble to work in a highly collaborative team environment as a team player.Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University. Education And/or Experience Associates Degree (A.A.) or equivalent from two-year College or technical school preferred.Minimum one year relevant work experience in an accounting or higher education environment.Must pass a pre-employment background check(s) which may include credit background.Knowledge and familiarity with CampusVue and higher education is preferred. PHYSICAL DEMANDS/ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical demands are estimated by the amount of time spent. Usually, the amount of time spent will be estimated on a daily basis, but depending on the position could be estimated on a weekly basis or a monthly basis. Constantly: 60%+ or 5-8 hrs/shift Occasionally: 10%-25% or 1-2 hrs/shift Frequently: 25%-60% or 4-5 hrs/shift Rarely: <10% or less than 2 hrs/shift Work is characterized as more than 50% sedentary and performed in an office environment which is climate controlled.Work occasionally involves the ability to communicate with clarity via in-person, telephone, mobile phone, video conferencing, group or team meetings or via email, texting/IMing, etc.Work frequently involves close up work using either hard copy formats or an electronic/digital display monitor of various sizes.Work occasionally involves deductive reasoning in researching and identifying errors, anomalies, and discrepancies.Work frequently involves using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Work occasionally involves inductive reasoning.Work frequently involves concentration and critical thinking, using logic and reasoning for practical solutions to problems.Work frequently involves using a computer QWERTY keyboard to input, access, review, process and report on data.Work frequently involves the use of a computer mouse, or finger pad, which includes positioning the mouse to correspond or coordinate with on-screen/on-monitor data use; physical movements may involve wrists, fingers, forearms, shoulders and neck. Work frequently involves the analysis of information, numerical data and other forms of data from a variety of sources or while using multiple sources simultaneously.Work frequently involves using a computer monitor to view, read, review, identify, compare, investigate, evaluate, analyze alpha and numeric and mathematical figures. Oftentimes work conducted in the designated office will be performed utilizing two monitors.Work frequently involves mathematical reasoning, the use of mathematics and number facility.Work frequently involves planning methods to employ for analysis of data, including spreadsheet design; choosing the right mathematical methods or formulas to solve a problem.Work involves the ability to move about the office and rarely move about the campus.Work rarely involves bending, kneeling, stooping, gasping, grabbing, holding and reaching above the shoulder.Work rarely involves lifting and/or moving, pushing, pulling up to 35 pounds.Work frequently requires the ability to focus and concentrate.