Student Accounts Specialist

About the role

We are seeking a passionate full-time Student Accounts Specialist to join our Campus Scholars team. Your primary responsibilities will include processing ledger card charges, student billing, past due account follow up, account prorations, packaging non-title IV funding and collections processes.

Responsibilities

• Packaging payment plans and setting up automatic emails/texts for payment reminders
• Posting student payments and responding to student inquiries regarding payment plans
• Reviewing and posting charges after the add/drop period
• Reminding students of delinquent payments and notifying Student Success Coaches if a student becomes two months overdue
• Notifying Student Success Coaches if final payment in quarter has not been paid prior to term end
• Working with Financial Aid to ensure packaging is updated for students who have been identified as not funded or underfunded
• Working with Financial Aid before the new academic year starts for continuing students to identify students that will have new payment plans and getting payment plans set up
• Processing student account prorations

Requirements

• A minimum of 2 years of direct experience working in the student accounts functional area in a college or university setting
• A minimum of 1 year experience working in financial aid
• A Bachelor's degree in a related field (e.g., finance, accounting, or education)
• Relevant certifications or professional development in financial aid administration preferred
• Detail-oriented with the ability to manage multiple tasks and meet deadlines
• An ethical and professional conduct, ensuring confidentiality and privacy of student information
• Excellent communication and interpersonal skills to provide clear and concise information to diverse audiences
• Experience with Microsoft and Google applications

Qualifications

• Minimum of 2 years of direct experience working in the student accounts functional area in a college or university setting
• Minimum of 1 year experience working in financial aid
• Bachelor's degree in a related field (e.g., finance, accounting, or education)
• Relevant certifications or professional development in financial aid administration preferred
• Detail-oriented with the ability to manage multiple tasks and meet deadlines
• An ethical and professional conduct, ensuring confidentiality and privacy of student information
• Excellent communication and interpersonal skills to provide clear and concise information to diverse audiences
• Experience with Microsoft and Google applications

Skills

• Microsoft and Google applications

Benefits

• Medical, dental, and vision insurance
• 401(k) match
• Fertility benefits via Carrot
• Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
• Flexible Time Away + paid holidays
• In-office lunches for our Atlanta office
• Social events - happy hours, birthday celebrations, holiday parties, & more!
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Pay

$47,000 - $56,000 base salary, plus equity grant

Schedule

Location: Atlanta, GA
Onsite Tuesday, Wednesday & Thursday from 10 am to 7 pm EST daily, remote Monday & Friday.