Student Accounts Assistant IV (Part-Time)

About the role

ECC Elgin Community College serves over 9,000 students across various educational levels, fostering a welcoming campus environment. As an employer, ECC focuses on creating a positive work culture through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule

Must be willing to work a flexible schedule that includes days/evenings to meet departmental needs. Up to 25 hours per week.

Pay

This is a Part-Time Support Staff position at grade 11, with an hourly pay rate of $17.55 to $23.39. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits

• Retirement Plans (Pension, 457b, 403b)
• Paid Time Off
• Professional Development/Expense
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• FLSA Status: Non-Exempt
• Grant Funded: No

Essential Duties

• Accept and process all forms of tuition payments and fees, including cash, checks, and credit card payments from internal and external customers.
• Balance deposit with system on a daily basis.
• Analyze student account balances and research various issues.
• Answer questions about balances, payments, charges, etc.
• Notify students of due dates.
• Resolve issues or refer to supervisor as necessary.
• Answer phones.
• Absorb and assist students in setting up online payment plans.
• Absorb and assist with letters to students regarding tuition appeal decisions.
• Audit and mail refund checks; remove restrictions on student accounts, if necessary.
• Balance all monies on a weekly basis and report any discrepancies to management.
• Maintain office inventory.
• Order supplies as needed.
• Perform other job-related duties as assigned which pertain to the job description.
• Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands

Sedentary (up to 10 lbs occasionally, sitting most of the time)

Environmental Conditions

Typical office or administrative

Current SSECCA Union Member Information

The initial posting date for this position is 06/09/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 06/17/2026 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services.