Student Account Analyst

About the role

The Student Account Analyst performs financial and operational research and account analyses of student accounts to ensure students’ billing invoices align with the terms and provisions of any enrollment, tuition assistance, or other agreements that affect students’ invoices. Additionally, the analyst audits various reports to ensure compliance with University policies and regulatory guidelines, prepares daily accounting reconciliations, processes payments and refunds, and prepares various accounting transactions in accordance with University policy and generally accepted accounting principles (GAAP).

Responsibilities

• Produce routine and/or ad-hoc reports using data extraction techniques to audit student accounts and identify required adjustments, including verification and application of tuition reduction benefits.
• Identify discrepancies and perform research/analysis to determine appropriate resolution.
• Ensure timely, accurate, and compliant daily reconciliation of all accounts.
• Analyze account information to calculate correct charges, adjustments, and/or refunds in alignment with University policy, Master Service Agreement conditions, and applicable regulations.
• Prepare related accounting transactions and ensure timely and accurate completion on a daily basis.
• Manage payment receipt via lockbox management, ACH and wire transactions, Collection Agency payments, credit card transactions, and bank reconciliations.
• Interpret government documents and provide clarification to internal and external entities.
• Create and/or update standard operating procedures in accordance with University policies, GAAP, Sarbanes-Oxley, and/or other regulatory/compliance requirements.
• Support Tribal Accounts and Workforce Solutions.
• Provide support to internal and external stakeholders.
• Perform other duties as assigned or apparent.

Requirements

• High School Diploma or GED.
• One (1) year of experience in a role, such as accounts payable/receivable, that required knowledge and use of basic accounting skills and analysis.

Qualifications

• Bachelor’s degree in finance, accounting, or related field (preferred).
• Two (2) years of general accounting experience.
• Knowledge of financial/accounting concepts (GAAP).
• Strong Excel skills, including working knowledge of an array of Excel formulas, as well as experience with financial software/platforms such as Oracle Financials, Oracle Vocado, Salesforce, MS Teams, and SharePoint.
• Experience with SQL and Dataload.
• Able to research and analyze data and draw conclusions.
• Good time management and prioritization attributes.
• Effective written and verbal communication skills to interact with internal and external customers via a variety of communication channels.
• Understanding of and ability to communicate using standard financial terms.
• Able to work in a time-sensitive role with a high degree of accuracy to meet compliance and regulatory deadlines.
• High work standards and attention to detail.
• Comfortable working in a fast-paced environment.
• Demonstrates professionalism, accountability, customer/client focus, and teamwork.