Student Academic and Engagement Coach

About the Role

The Student Academic and Engagement Coach plays a vital role in supporting student success by improving daily attendance, increasing engagement in learning, and providing targeted academic interventions. This educator works collaboratively with teachers, counselors, families, and administrators to identify barriers to attendance and performance, implement strategies to re-engage at-risk learners, and deliver academic support to ensure all students meet grade-level expectations.

K12, a Stride Company, provides families with an online option for a high-quality, personalized education experience. The mission of North Carolina Virtual Academy (NCVA) is to offer an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum and a data-driven, student-centered instructional model.

Responsibilities

• Student Engagement
  • Welcome new families to K12 Schools and guide them through account setup, platform navigation, and orientation resources.
  • Build positive, supportive relationships with students to increase motivation, connection, and sense of belonging.
  • Monitor student participation in classes and online learning environments; follow up with students showing disengagement or non-participation.
  • Develop and implement engagement plans and incentive programs to promote consistent attendance and academic involvement.
  • Collaborate with teachers to adapt instructional strategies and promote active learning for struggling students.
• Attendance Support
  • Communicate regularly with families regarding attendance expectations, concerns, and improvement plans.
  • Coordinate with school counselors, social workers, and administrators to address attendance barriers (health, motivation, family, etc.).
  • Attend attendance conferences and serve as part of the school academic intervention team.
• Academic Remediation
  • Collaborate with classroom teachers to align remediation activities with current curriculum and student learning goals.
  • Use assessment data to design and monitor intervention plans that accelerate student progress.
  • Document academic interventions and report student progress to stakeholders.
• Performance Expectations
  • Communicate regularly with families and maintain confidentiality of student information.
  • Demonstrate commitment to equitable outcomes and culturally responsive practices.
  • Maintain accurate records of interactions and supports in PowerSchool with clarity and completeness.
  • Participate actively in professional learning and contribute to a positive school culture.
  • Apply knowledge of school systems, policies, and procedures to resolve requests.

Requirements

• NC Teaching Certification (required).
• Must reside in North Carolina.
• Minimum of a Bachelor’s Degree.
• Prior school experience.

Qualifications

• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience with student information systems or similar databases.
• Strong attention to detail and ability to manage multiple priorities.

This is a board-employee position.