Structured Cabling Technician - Cincinnati, OH

Duties and Responsibilities

• Install/service equipment at customer locations across USA
• Able to work flexible shifts and adapt to changing work schedules
• Ensure the job site operates to Velocity and customer standards
• Effectively and professionally communicate and interact with internal and external customers
• Troubleshoot and diagnose managed devices
• Repair, maintain, and install telecommunications infrastructure
• Responsible for managing helper technicians and ensuring they follow all established processes
• Display professional presentation at all times at customer sites
• Complete and maintain administrative tasks/paperwork such as timesheets and expense reports
• Complete additional tasks as required

Qualifications, Experience and Education

• Minimum High School Diploma/GED
• Minimum of 2 years steady work experience
• Able to obtain certifications required for aerial lifts
• Must have valid drivers license and able to be insured
• Able to repetitively push, pull and lift up to 50 pounds independently
• Knowledge of hand tools and power tools
• Minimum of 2 years experience customer service preferred
• Willingness to travel 95% up to and including consecutive overnight stays

Preferred Candidates

• 2 years in installation, field services or similar background
• Minimum 1-year low voltage experience

About the Role

Velocity is a fast-paced company with an open-door environment looking to add Field Technicians to join their team. They offer unique solutions to their clients addressing their specific needs today, while preparing them for tomorrow. Technology is evolving at an ever-increasing rate, so they are searching for qualified candidates in your area to help manage work being completed.

Benefits

• Medical, Dental, Vision
• PTO & Paid Holidays
• 401K – with Employer Match
• Company provided Life Insurance, Short/Long-Term Disability
• Supplemental Benefits Available

Velocity

MSC Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force.

Why You’ll Love Working at Velocity

We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals. As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.

Our Values

Collaborative and Strong at the Core
Customer-obsessed
One team
Do the right thing
Let’s go!

Equal Opportunity Employer

Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.