Strategy & Transformation Manager

Requirements

• Bachelor's degree with relevant work experience.
• Minimum of 5+ years of consulting experience; 6+ years of healthcare industry experience.
• Master's degree preferred.

Qualifications

• Demonstrates attention to detail and commitment to excellent work product and client service.
• Strong oral and written communication skills, demonstrating responsiveness to clients and colleagues.
• Basic competence in public speaking.
• Ability to demonstrate insight and professional judgment, with an aptitude for critical thinking.
• Maintains a positive attitude and contributes to a positive work environment.
• Takes initiative and is proactive.
• Demonstrates intellectual curiosity and drive for continuous learning.
• Proficient in Microsoft Office Suite and applicable software tools.
• Deep technical expertise in identified areas of specialization.

Key Responsibilities

• Ensure staff understands clients’ needs and produces excellent work.
• Interpret and synthesize the work of staff and draw meaningful conclusions and implications from data.
• Produce client-ready deliverables with succinct, well-supported conclusions and recommendations.
• Develop frameworks, learning materials, or assets to help build service line knowledge.
• Aid in presentation development for RFPs, client proposals, project deliverables, and external speaking events.
• Present at internal speaking events as requested.
• Oversee and support Consultants and Senior Consultants, providing timely, relevant, and constructive feedback.
• Leverage staff, delegate, and instruct, being accountable for deliverables to be on time and on budget.
• Notify leader of any concerns regarding budget and opportunity to discuss budget adjustments with the client.
• Build and foster strong client relationships, serving as the primary contact, demonstrating executive presence, and receiving high satisfaction feedback on engagements.
• Serve as a role model to more junior staff.
• Demonstrate innovation by seeking potential technology solutions to deliver product more efficiently and/or accurately.
• Cultivate a network of industry contacts in support of business development efforts.
• Gets involved in a professional association and attends network events.
• Supports the team with publishing.
• Completes administrative functions, mandatory training, and other internal responsibilities in a timely manner.
• Reviews monthly billing promptly to support timely and accurate billing of clients.
• Remain flexible and adaptable in work schedules and assignments as defined by departmental and company need.
• Oversee increasingly complex engagements.
• Maintain a positive attitude and contribute to a positive work environment.