Strategy & Operations Manager (Remote)

About the role

We’re hiring a Strategy & Operations Manager to drive and elevate provider quality initiatives at Rula through data-driven decision making and high-impact operational programs.

Responsibilities

• Lead scalable quality initiatives across our provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics.
• Partner cross-functionally to align on priorities, execute with rigor, and measure what matters.
• Own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs, with a strong bias toward action and measurable outcomes.

Requirements

• 5+ years of professional experience in highly analytical, fast-paced environments like management consulting, investment banking, or high-growth technology startups.
• Mastery of Excel or Google Sheets for advanced financial, operational, and statistical modeling.
• Highly proficient in SQL with comfort independently querying, joining, and cleaning large, messy datasets.
• A proven track record of not just delivering insights, but successfully executing cross-functional projects that move core business metrics.
• Highly organized, detail-oriented, and execution-focused.

Preferred Qualifications

• 1+ years of experience in a high-growth health tech startup environment.
• Experience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvements.
• Familiarity with tools like Salesforce, Looker, or Hex.
• Experience managing external vendors or partners.

Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii).
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States.
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) plan access: Start saving for your future.
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees).
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.
• Employee Assistance Program (EAP): Supporting your mental and physical health.
• Quarterly department stipend: Fun team-building activities or in-person gatherings.
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all.
• New hire home office stipend: $50 monthly stipend to help cover internet or cell phone expenses.
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend.