Strategy & Operations Lead

About the role

Location: New York City, in office, 5 days a week.

Responsibilities

• Launch a new care line: Stand up and scale new offerings like care navigation, owning everything from workflow design to execution and performance.
• Own and scale a function: Take over a core area like provider operations, RCM, or care navigation and drive it from scrappy to world-class.
• Drive AI transformation internally: Deploy AI-powered tools, from vibe-coded internal apps to workflow automations, that unlock step-function improvements in how we operate.

Qualifications

• You have a hunger to win and a proven track record of being a top performer in high-intensity environments.
• You are energized by complexity and have the work ethic to push through challenges throughout the week.
• You are skilled in Excel/Google Sheets and can perform deep analyses to inform fast, high-quality decisions.
• You take pride in what you build and care deeply about the impact of your work.
• You believe healthcare will be fundamentally transformed over the next decade and want to help drive that change in your day-to-day.

What We're Looking For

This role isn't for everyone. It's fast-paced, chaotic, and requires hard work. But if this excites you, we'd love to meet you.

Pay

Competitive salary and founding member-level equity.

Schedule

Flexible PTO and sick days.

Benefits

• Comprehensive benefits, including medical, dental & vision insurance.
• Lunch and dinner in our beautiful Soho office covered by Sailor.
• Team building events.
• Fun is a performance metric.