Strategic Sales Director, Agentforce Operations

About the role

Salesforce.com is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of Agentforce Operations. The Strategic Sales Director, Agentforce Operations role focuses on selling our cutting-edge products that automate complex operational workflows and deliver trusted, human-like reasoning at scale.

Responsibilities

• Develop strong internal and customer relationships to create win-win AI adoption opportunities.
• Navigate medium to long sales cycles for strategic, high-value AI transformation deals.
• Ensure customer satisfaction and successful deployment models for early adopters and expansion customers.
• Work with customers to demonstrate the value of Salesforce’s Agentforce Operations product, which unifies business logic, CRM data, and autonomous AI actions into a secure, scalable ecosystem.
• Guide customers to the right solutions that transform front- and back-office operations, streamline complex multi-step processes, and establish the next generation of digital-first operational efficiency.
• Prospect, pipeline generation, and revenue attainment for the Agentforce Operations product suite.
• Drive revenue growth by closing new business and expanding existing accounts within your vertical.
• Develop and execute sales campaigns targeting operational transformation, digital labor strategies, and AI automation.
• Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic enterprise AI deals.
• Engage with stakeholders across Operations, IT, Customer Experience, and C-suite leadership to understand business challenges and develop tailored, outcome-based AI solutions.
• Maintain accurate sales forecasting and CRM updates.
• Collaborate with solution engineers, AI specialists, marketing, and customer success teams to provide a seamless end-to-end client experience.

Qualifications

• Deep industry expertise and experience within one of the following industries: Automobile, Healthcare/Life Sciences, Financial Services, Energy, Consumer Goods, or Technology.
• 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Conversational AI, RPA/Automation, Business Process Automation (BPA), or Cloud Enterprise Solutions.
• Excellent presentation skills, especially for a C-suite audience.
• Proven experience in solution selling, value-based selling, and demonstrating AI/automation ROI to multiple stakeholders.
• Strong knowledge of AI technologies, LLMs, autonomous agent architectures, and data orchestration platforms (e.g., Salesforce Data Cloud, MuleSoft).
• Familiarity with enterprise operational workflows, API ecosystems, and compliance/security frameworks for AI is a plus.
• Bachelor’s degree strongly preferred.

Key Attributes

• Strong consultative selling skills with a track record of exceeding sales goals in emerging technology sectors.
• Proven ability to navigate complex, multi-stakeholder sales processes involving both IT and Business Unit leaders.
• Competitive spirit, resourcefulness, and a passion for solving complex operational problems with AI.
• Business acumen to articulate the tangible ROI of shifting from manual workflows to autonomous digital workers.
• Skilled in objection handling (especially around AI trust, data security, and governance), negotiation, and closing high-value deals.
• Ability to collaborate cross-functionally and act as a trusted advisor on digital transformation.
• Knowledge of competitors in the AI agent, RPA, and automation space (e.g., Microsoft Copilot, UiPath, OpenAI enterprise solutions).

Pay

The typical base salary range for this position is $157,650 - $244,510 annually. Specific ranges may vary by location.

Schedule

This role is full-time.