Strategic Sales Director, Agentforce Operations

About the role

Salesforce is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of Agentforce Operations. The Strategic Sales Director, Agentforce Operations role focuses on selling our cutting-edge products that automate complex operational workflows and deliver trusted, human-like reasoning at scale.

Responsibilities

• Work with customers to demonstrate the value of Salesforce’s Agentforce Operations product, which unifies business logic, CRM data, and autonomous AI actions into a secure, scalable ecosystem.
• Guide customers to the right solutions that transform front- and back-office operations, streamline complex multi-step processes, and establish the next generation of digital-first operational efficiency.
• Develop and execute sales campaigns targeting operational transformation, digital labor strategies, and AI automation.
• Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic enterprise AI deals.
• Engage with stakeholders across Operations, IT, Customer Experience, and C-suite leadership to understand business challenges and develop tailored, outcome-based AI solutions.
• Maintain accurate sales forecasting and CRM updates.
• Collaborate with solution engineers, AI specialists, marketing, and customer success teams to provide a seamless end-to-end client experience.

Qualifications

• Deep industry expertise and experience within one of the following industries: Automobile, Healthcare/Life Sciences, Financial Services, Energy, Consumer Goods, or Technology
• 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Conversational AI, RPA/Automation, Business Process Automation (BPA), or Cloud Enterprise Solutions
• Excellent presentation skills, especially for a C-suite audience
• Proven experience in solution selling, value-based selling, and demonstrating AI/automation ROI to multiple stakeholders
• Strong knowledge of AI technologies, LLMs, autonomous agent architectures, and data orchestration platforms (e.g., Salesforce Data Cloud, MuleSoft)
• Familiarity with enterprise operational workflows, API ecosystems, and compliance/security frameworks for AI is a plus
• Bachelor’s degree strongly preferred