Strategic Planning Program Manager, Global Engineering Services North America

About the role

Are you an innovative, collaborative, and organized leader who wants to be part of world-class fulfillment centers and logistics systems across the globe? Do you want a high level of driving ownership to develop mechanisms that solve complex problems? Does the challenge of standardizing ambiguous programs and processes appeal to you? If so, we have a job for you!

Responsibilities

• Serve as trusted advisors and strategic partners to pillar leaders by proactively resolving blockers and delivering targeted solutions.
• Develop standard mechanisms and goals that drive organizational alignment and operational excellence.
• Support end-to-end talent strategy execution including hiring coordination and resource management.
• Coordinate and collaborate with fellow engineers and managers across teams and organizations to reach outcomes that deliver on customer promise and optimize GES NA network.

Requirements

• High degree of organization – SPMs must have organizational acumen in order to manage and prioritize scope.
• Dealing with Ambiguity & Strategic Problem Solving – Handle situations that are not fully explained or understood, and find creative, outside the box solutions as workarounds to solve problems.
• Written and Verbal Communication – Articulate in both written and verbal formats, writing documents and presentations that are reviewed by leadership and senior leadership.
• Business & Data Analytics – Leverage data and business insights to drive strategic decision-making and operational efficiency.
• Program/Product Management – Rely on program management experience to lead, coordinate, and drive programs (and products) to completion.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree in Industrial Engineering, Mechanical Engineering, or other STEM field.
• Experience developing operational processes and data insights.
• Knowledge of and proficiency in Excel and SQL.
• Experience in process engineering, strategic planning, program management, or business operations roles supporting engineering or technical organizations.
• Experience building and maintaining business reporting frameworks, dashboards, or KPI tracking systems.

Skills

• Ability to manage and prioritize scope.
• Ability to bridge materials, manage resources, and plan timelines.
• Ability to handle situations that are not fully explained or understood, and find creative, outside the box solutions as workarounds to solve problems.
• Ability to articulate in both written and verbal formats, writing documents and presentations that are reviewed by leadership and senior leadership.
• Ability to leverage data and business insights to drive strategic decision-making and operational efficiency.
• Ability to lead, coordinate, and drive programs (and products) to completion.

Benefits

• Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.

Pay

$74,200.00 - $129,800.00 USD annually

Schedule

Full-time