Strategic Partner Program Analyst

About the role

WebBank (the “Bank”) is a Utah-chartered Industrial Bank headquartered in Salt Lake City, Utah. As “The Bank Behind the Brand®”, WebBank is a national issuer of consumer and small business credit products through Strategic Partner (Brand) platforms, which include retailers, manufacturers, finance companies, software as a service (SaaS), and financial technology (FinTech) companies. The Bank is a leading player in the digital lending space, driving innovation in financial products through embedded finance with Strategic Partner platforms. WebBank engages in a full range of banking activities, including consumer and commercial loan products, revolving lines of credit, credit cards, private-label card issuance, auto-refinancing, and more. The Bank provides capital in the form of asset-backed lending and other credit facilities to Strategic Partner platforms, credit funds, and other lenders with a targeted focus on specialty finance assets. The Bank is also a leading provider of commercial insurance premium finance products through its wholly owned subsidiary, National Partners.

Responsibilities

• Participate in regularly scheduled meetings with Strategic Partner(s) to review progress related to any managed issues, opportunities, and contractual requirements, to include weekly reporting and tracking
• Work closely with the assigned Program Manager(s) and outside counsel to coordinate review of Strategic Partner Program materials, including policies, procedures, marketing, and customer-facing material
• Work closely with the assigned Program Manager(s), other departments within the Bank, or third-party resources to ensure periodic contractual requirements (indicators) are tracked and completed
• Assist in the management and review of monthly reporting metrics, complaints, issues, and PLERM associated with the Strategic Partner Program(s)
• Work closely with the PM, SPM, and/or VP to test partner practices
• Advise on changes needed to keep policies & procedures up to date with current practices
• Provide guidance to PMs, SPMs, and VPs on specified topics, including industry knowledge based on continued industry research
• Manage and track partner debt sales
• Support Bank management during regulatory exams or internal audits
• Assist in the processing of various legal and other documents associated with the management of Strategic Partner Programs
• Fully support ad hoc projects as assigned

Benefits

• Paid Time Off (PTO) – Generous paid time off plus paid parental leave
• Health insurance – Plans include an employer-paid medical option, dental and vision coverage, plus health savings accounts
• 401(k) – WebBank matches up to the first 6 percent of employee contributions, and both the employee’s contributions and WebBank’s match are fully vested immediately
• Life and Disability Insurance – Life insurance and long-term and short-term disability insurance plans are 100% employer-paid
• Tuition Reimbursement – WebBank provides reimbursement for classes needed to obtain certain degrees, up to $5,250 per academic year