Strategic Operations Consultant - remote

About the role

The Sr Business Consultant is responsible for driving strategic process development and managing the team's operating rhythm and execution support model. This role ensures leadership priorities are translated into clear plans, coordinated workflows, effective team communications, and consistent follow-through.

Responsibilities

• Support implementation of leadership plans and strategies by translating direction into actionable workflows, timelines, and ownership
• Monitor progress against priorities and follow up to ensure execution, momentum, and accountability
• Identify gaps, risks, and breakdowns in execution and proactively lead process improvements that strengthen operational effectiveness
• Partner with team leads to prepare for key forums, deliverables, updates, and decision points
• Anticipate needs, remove operational friction, and strengthen day-to-day team effectiveness
• Manage onboarding support for new team members, including coordination of resources, introductions, team materials, and integration into team rhythms and processes
• Manage end-to-end team meeting coordination, including agenda development, materials preparation, facilitation support, and follow-through
• Establish and maintain meeting discipline across the team, including cadence, structure, decision tracking, and accountability for outcomes
• Capture key decisions, risks, and action items and ensure timely follow-up and visibility
• Manage internal team communications, including recurring updates, recaps, leadership messages, and team-wide information flow
• Own and optimize team communication mechanisms and collaboration channels, including SharePoint sites, Slack channels, distribution lists, and related information repositories
• Own and optimize team communication mechanisms and collaboration channels, including SharePoint sites, Slack channels, distribution lists, and related information repositories
• Own and optimize team communication mechanisms and collaboration channels, including SharePoint sites, Slack channels, distribution lists, and related information repositories
• Drive coordination and progress tracking across key initiatives, milestones, dependencies, and follow-through
• Maintain clear project plans, status updates, and visibility into risks, blockers, and decisions
• Coordinate with cross-functional partners to keep priorities aligned and work moving forward

Qualifications

• Strong operational and organizational capabilities with exceptional attention to detail
• Excellent written and verbal communication skills, with the ability to tailor messaging for different audiences
• Experience managing meeting preparation, agendas, follow-ups, and executive-level materials
• Strong presentation creation skills, with the ability to build clear, polished decks, visual summaries, and supporting materials for leadership and team communications
• Ability to create light graphic design assets and visually engaging communication materials that enhance clarity and message impact
• Proactive, self-directed mindset with strong ownership and sound judgment
• Experience with tools such as Outlook, Slack, SharePoint, and planning tools such as Airtable

Benefits

• Medical, dental, vision, life, disability, and other insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program, certification prep, and access to technical and leadership courses/books/seminars
• Certification discounts and other perks to associations like CompTIA and IIBA
• Dedicated customer service team for benefits and other resources
• Certified Career Coach

Pay

$XX per hour or $XXX per month, depending on experience and qualifications.

Schedule

This is a 9-month contract role based in Milwaukee, WI.