Jobs · Customer Service · New York

Strategic Insights Lead, Large Customer Sales

Google · New York, NY · 1 wk ago
On-siteCustomer ServiceFull-time

About the role

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Responsibilities

  • Lead the development of innovative strategic insights and narratives to resonate with C-suite audiences. Convert custom research into customer-facing sales positioning.
  • Drive agile delivery of insights for easy sales application, leveraging consumer insight to support business partners in identifying emerging revenue opportunities.
  • Collaborate with Executives, Sales Leadership, and Product teams to understand strategic priorities, industry challenges, and trends. Translate this intelligence into high-value thought leadership.
  • Build and sustain partnership with global colleagues in similar insights roles around the world, to support consistency and sharing for our global customers.
  • Leverage AI technology to enhance thought leadership, accelerate strategic development, and empower sales partners to activate insights and narrative materials.

Qualifications

  • Minimum qualifications:
  • - Bachelor's degree or equivalent practical experience.
  • - 7 years of experience in advertising sales, marketing, consulting, or media (e.g., search, social, mobile, display, and video media).
  • - 7 years of experience creating and presenting customer-facing materials (e.g., pitches, narratives, or one-sheets) for sales teams.
  • - 7 years of experience in consumer and market insights, media measurement, and privacy landscape.
  • Preferred qualifications:
  • - Experience working with executive stakeholders on developing and delivering impact through strategy and insight.
  • - Strong cross-functional partner, with ability to lead groups toward a shared goal, and agility in working style to adapt to the needs of executive partners.
  • - Ability to design and deploy agentic solutions for automated reporting and data delivery.
  • - Dynamic presenter with the ability to test audiences with data-driven insights.
  • - Expansive thinking to distill big-picture, macro perspective and synthesize micro-level details to drive excellence in insights generation and dissemination.
  • - Curious mindset, with a willingness to innovate and test new technology aligned with AI advancements.

Pay

  • US: $142000 - $207000 (USD) + 75% bonus target + equity + benefits

Schedule

  • Not specified

Benefits

  • Learn more about benefits at Google.

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