Strategic Implementation Manager
About Us
DailyPay is the leader in On-Demand Pay, helping employers modernize how people get their pay. DailyPay serves more than 1,900 employers and over 6 million employees, including many of the world's most recognized brands. By providing real-time access to earned pay and financial wellness tools, DailyPay helps employees manage their finances and helps employers attract and retain talent. DailyPay is helping define the future of pay, where money moves at the speed of work.. Learn more at DailyPay's Press Center.
About the role
As a Strategic Implementation Manager, you will be a pivotal member of our team, leading the deployment of our SaaS solution for our largest and most complex accounts. You will lead the technical integration between third-party vendors and DailyPay, managing the entire implementation lifecycle from pre-sales to go-live. Success in this role requires a blend of strong discovery skills, technical proficiency, and the confidence to navigate C-Suite relationships while balancing granular project details with the bigger picture. If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.
Responsibilities
- Lead Strategic Integrations: Direct the technical aspects of DailyPay integrations for our most high-profile, strategic customers.
- Execute Deep Discovery: Perform comprehensive discovery sessions and build robust documentation to capture complex implementation requirements.
- Design Unique Technical Solutions: Conduct technical research to provide bespoke solutions for intricate and non-standard customer integrations.
- Support Strategic Sales: Work hand-in-hand with the Sales team to assist with high-level pre-sales discussions and technical scoping.
- Mitigate Complex Risks: Proactively identify, manage, and mitigate project risks to ensure seamless delivery for high-stakes accounts.
- Influence Product Development: Suggest new features and functionality based on implementation experience and direct feedback from our largest customers.