Strategic Engagement Lead, Ecosystem

Responsibilities

• Own account management and value management for a portfolio of up to 50 accounts
• Lead with curiosity to understand customer goals and strategies
• Excel in program management and decision-making processes
• Influence customer lifetime value through product adoption and satisfaction
• Thrive in a fast-paced environment, seeking clarity and scalability
• Collaborate effectively with cross-functional partners
• Communicate and present insights passionately and empathetically

Qualifications

• 3+ years of experience in healthcare technology and customer-facing roles
• Proven ability to build trust-based relationships with customer stakeholders
• Skilled strategic program and project manager with client value focus
• Demonstrated ownership of complex, high-value customer accounts
• Experience in RWD health analytics, CROs, or systems integrators
• Knowledge of AI data models for RWE generation

Benefits

• Comprehensive total rewards strategy for high-performance
• Rewards for transforming health care through innovative products
• Potential for professional development and career growth
• Inclusive culture with an emphasis on customer-centricity