Strategic Delivery Lead – COO

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves.

About the role

The Strategic Delivery Lead – COO oversees the internal COO of strategic initiatives spanning operations, technology, and data & analytics. This role provides a clear, integrated view of delivery and helps ensure that initiatives are prioritized, governed, and executed in support of COO business objectives. The role operates in a matrixed environment, partnering with business leaders, Product Owners, Value Stream Leads, Release Train Engineers, Application Delivery, Data & Analytics, AI, and COE teams to shape, launch, and oversee COO initiatives.

Responsibilities

• Drive and guide strategy for COO projects in collaboration with Business Leaders, Product Owners, Value Stream Leads, Release Train Engineers, and delivery partners, ensuring alignment across operations, technology, and data & analytics objectives.
• Strategic Alignment: Ensure that operations, technology, and data & analytics initiatives align with enterprise priorities, COO objectives, and measurable business outcomes.
• Governance and Management: Manage governance, financials, delivery status, dependencies, and reporting across COO projects, including budgets, actuals, Objectives & Key Results (OKR) attainment, delivery metrics, and other KPIs.
• Risk Management: Identify and mitigate risks that could impact success.
• Stakeholder Communication: Maintain clear communication with stakeholders, ensuring transparency and alignment on goals and progress.
• Resource Allocation: Support prioritization and allocation of resources required to deliver COO initiatives, including work that spans operations teams, technology delivery teams, data & analytics teams, and initiatives not supported by Agile Teams.
• Participating in PI Planning: Actively participate in Program Increment (PI) Planning, identifying cross-Value Stream dependencies, helping set priorities, and mitigating impediments.
• Take on additional duties, responsibilities, and activities appropriate to the nature of this role as required.

Requirements

• Bachelor’s degree in business administration or a related field.
• Project Management Professional (PMP), Lean Six Sigma certifications, Agile delivery certifications (e.g., SAFe SPC, SAFe Lean Portfolio Management, PMI-ACP), or other relevant certifications are advantageous.
• Proven experience in strategic delivery leadership, portfolio or project management with a track record of successfully leading and delivering large-scale projects in a matrixed environment.
• Proven experience in the insurance industry preferred.
• Experience overseeing cross-functional programs that include business operations, technology delivery, data & analytics, process improvement, and transformation initiatives.

Skills

• Ability to think strategically and align project goals with the overall business objectives of the COO organization, including operations, technology, and data & analytics priorities.
• Strong analytical and problem-solving skills, with the ability to synthesize complex information.
• Strong communication and stakeholder management abilities, including written and verbal communication skills.
• Ability to adapt to changing project requirements and manage ambiguity.
• Keen attention to detail to ensure project plans and deliverables are accurately developed and maintained.
• Strong collaborative skills to work effectively with various teams and stakeholders.
• Ability to balance structure and flexibility, with a focus on results and accountability.
• Strong executive presence and credibility, with experience dealing with senior business leaders.
• Effective influencing, negotiating, and decision-making skills.
• Strong organizational skills, with the ability to coordinate and manage multiple priorities.
• Proficiency in using AI-enabled tools to enhance productivity, improve analysis, streamline communication, and support effective delivery management.
• Proficiency in project management tools and software platforms.

Role Factors

• Hybrid work schedule requiring in-office presence 3 days per week.
• Much of the work involves using computers for data entry, analysis, and communication; comfort with prolonged screen time is necessary.
• Occasional mobility within the office environment may be required, such as attending meetings or accessing filing systems.

Pay

For this position, we currently expect to offer a base salary in the range of $160,000 - $180,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location. In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance.

Benefits

• Comprehensive and competitive benefits package including medical plans for you and your family.
• Health and wellness programs.
• Retirement plans.
• Tuition reimbursement.
• Paid vacation and much more.