Strategic Communications Manager

Essential Duties & Responsibilities

• Serve as a central point of coordination for communications across the organization to align efforts with brand standards, organizational priorities, and campaign strategies.
• Develop and maintain organization-wide messaging frameworks, narrative guidance, and brand standards.
• Standardize and maintain consistent messaging across departments, campaigns, and external channels.
• Review external communications for tone, clarity, consistency, and effectiveness.
• Identify opportunities to amplify communications across platforms and audiences.
• Develop processes and guidelines that support coordinated communications across teams.
• Serve as an internal resource and subject matter expert on brand standards, usage, and evolution.

Cross-Functional Collaboration & Project Management

• Partner across teams to plan, execute, and evaluate communications initiatives while managing organization-wide deliverables.
• Partner with senior leaders to align communications strategies, timelines, and priorities.
• Serve as a liaison across teams and coordinate deliverables and workflows.
• Lead project management for organization-wide communications initiatives, including the ‘Year in Review’ and other priority campaigns.
• Facilitate regular communications planning touchpoints to strengthen alignment and reduce duplication.
• Provide strategic counsel and feedback on high-visibility communications efforts.
• Review communications activities to identify gaps, overlaps, and areas for integration.

Internal Communications & Thought Leadership

• Strengthen organizational alignment and visibility through strategic communications and thought leadership.
• Manage internal communications in partnership with executive and senior leaders.
• Support the development and execution of internal messaging that aligns staff around organizational priorities and initiatives.
• Support organizational thought leadership through content development, messaging, and public positioning.
• Develop talking points, presentations, and key messages for executive and leadership communications.
• Serve as a liaison for executive and internal communications needs.

Communications Operations & Digital Platforms

• Support external communications through agency coordination and oversight of digital platforms and resources.
• Cookordinate assigned projects with the public relations agency to align on deliverables, timelines, and organizational priorities.
• Oversee website content updates and maintenance, ensuring consistency with brand and messaging standards.
• Manage relationships with external technology and vendor partners supporting the website and digital platforms.
• Owain and maintain the external communications calendar.
• Develop and maintain templates, toolkits, and shared resources for organization-wide use.