Strategic Clients & Partnerships Executive, Americas

Role Overview

The Strategic Clients and Partnerships Executive, Americas will support the Director and VP of Strategic Clients and Partnerships, Americas in deploying initiatives with our strategic clients and loyalty partners. Key responsibilities include:

• Supporting the retention and growth of Ascenda’s existing portfolio of airline, hotel, and loyalty program partners.
• Executing and coordinating cross-functional deliverables for client initiatives and marketing campaigns.
• Collaborating with strategic clients and loyalty partners to execute integrated marketing campaigns across online and offline channels.
• Maintaining and improving campaign performance through monitoring and analysis.
• Developing new products and strategic opportunities.

Key Responsibilities

• Support the Director and VP of Strategic Clients & Partnerships, Americas in retaining and growing Ascenda’s existing portfolio of airline, hotel, and loyalty program partners.
• Coordinate cross-functional deliverables for client initiatives and marketing campaigns.
• Manage day-to-day operational requests and escalations to ensure seamless delivery across various teams.
• Execute high-impact loyalty and rewards campaigns to accelerate client growth and engagement.
• Collaborate with strategic clients and loyalty partners to develop integrated marketing campaigns across online and offline channels.
• Monitor campaign performance, prepare reports, and insights, and support the identification of opportunities to improve campaign effectiveness and client outcomes.
• Develop new products and strategic opportunities.

Requirements

• Bachelor’s degree in any discipline.
• 3-4 years of experience in partnerships, marketing, or client-facing roles such as account management.
• Experience within airline, hotel, loyalty, or financial services is a plus.
• Experience in project management and a proven track record of handling multiple projects and campaigns simultaneously.
• Strong ability to monitor and analyze performance, develop insights, and communicate effectively.
• Cultural sensitivity and the ability to build strong relationships with partners and clients from diverse backgrounds.
• An eye for great design and the ability to provide clear direction to the creative team.
• A proactive approach to problem-solving and the ability to work independently in a fast-paced environment.

Qualifications

• Passionate about the loyalty ecosystem and excited to shape the future of rewards programs.
• Willingness to take initiative and work independently.

Benefits

• Competitive salary and benefits.
• Travel benefits.
• Flexible working environment.
• Diverse and friendly working culture.
• High growth environment and exponential career development.
• Mobile and flexible work environment.
• Employee rewards.

About Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs. We are behind the world-class rewards propositions of major banks and fintechs, including American Express, Capital One, Brex, Revolut, Ramp, HSBC, Bank of New Zealand, Virgin Money (Australia), Bradesco (Brazil), ANZ (Australia), HDFC (India), and many others. We are a thriving global Loyalty as a Service company and are experiencing rapid expansion. Join our dynamic finance team as one of its earliest leaders, contributing to the development of our financial planning strategies as we strive for hypergrowth.