Strategic Business Analyst

About the role

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. The Information Manager/Knowledge Manager will work as part of a dynamic Knowledge Management (KM) Team in support of the DoD Cyber Defense Command at Fort Meade, MD, supporting operational information needs for real‑time cyberspace defensive operations across the Department of Defense.

Responsibilities

• Serve as the forward extension of the KM team within the staff to enhance the effectiveness of KM efforts in the directorates.
• Support the implementation of Knowledge Management efforts in the directorates across all domains – people, processes, and tools.
• Act as a Content Manager for specified directorates.
• Translate operational requirements into logical and integrated technical solutions; advise staff on holistic methodologies to accomplish tasks and missions.
• Design, document, and orchestrate doctrinally sound processes to support operational mission requirements.
• Proactively recommend process enhancements and new process development.
• Provide moderate technical expertise, oversight, and control in communications, time management, quality assurance, quality control, management, process development, and risk management.
• Support Freedom of Information Act (FOIA) requests from higher headquarters or through the task management system.
• Support Records Management efforts, including development of metadata tagging and structural design.

Requirements

• Bachelor’s Degree
• Active DoD TS/SCI clearance

Qualifications

• Foundational working knowledge in Information Management (IM) / Knowledge Management (KM)
• SharePoint end‑user experience
• Basic understanding of SharePoint out‑of‑the‑box features
• Experience with Microsoft Office products
• Effective communication and presentation skills (verbal and written)
• SharePoint experience creating sites, editing pages, list items, and changing site permissions
• Familiarity with SharePoint Designer
• Records Management experience
• Process development experience

Skills

The role calls for the ability to translate operational requirements into technical solutions, design and document processes, provide oversight in communications, time management, quality assurance, risk management, and support FOIA and Records Management activities.

Benefits

By Light provides an extensive selection of benefits and offerings to its employees.

Pay

Based on the roles, responsibilities, and requirements, the projected pay range for this position is $120,000 – $160,000. The annual base salary is a guideline and not a guarantee; offers consider work experience, education, training, skill set, internal peer equity, clearance level, and market conditions.