Strategic Accounts Sales Support Specialist

Job Description

The Sales Support Specialist serves as a centralized point of contact to commercial leaders and strategic account stakeholders across the business. This role is responsible for providing sales support, contract implementation, and resource coordination to drive business success.

Contract Management

• Aid the commercial team in managing customer contracts, coordinating internal communications, and maintaining organized digital files.
• Coordinate the transition and ramp-down of migrated or de-marketed strategic accounts.

Operational Alignment

• Ensure contractual requirements and service commitments align with internal business processes and financial standards.

Cross-Functional Collaboration

• Partner with subject matter experts to establish implementation timelines and documentation for account rollouts.

Account Administration

• Manage new account setups, credit reviews, report generation, and the resolution of "order-to-cash" issues.

Reporting & Communication

• Provide key stakeholders with timely progress reports and disseminate critical information regarding deliverables.

Process Improvement

• Identify efficiency gains and document best practices to support strategic account profitability and personal professional growth.

Qualifications

• High School Diploma or equivalent
• 2+ years inside sales, customer service or relevant Airgas/industry experience required
• Strong written and verbal communication skills
• Relevant Microsoft Office or Google Suite experience
• Preferred: Bachelor’s Degree, Previous exposure to commercial contract terms and conditions, Prior experience manipulating datasets and analyzing data from multiple sources

Benefits

• Medical, dental, and vision plans
• Short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance
• Employee Assistance Program (EAP)
• Pre-tax commuter transportation benefit
• Parenthood leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays
• 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare.

Equal Employment Opportunity

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.