Strategic Account Supervisor, Digital Marketing

We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate etc. Must preserve all substantive info. We need to parse the posting. Key info: - Title: Strategic Account Supervisor (but we don't repeat as heading) - Compensation: $100,000 - $110,000 base salary depending on experience, with annual compensation reviews based on performance. Potential semi-annual bonus based on company and individual performance. - Role sections: Client Relationship Management, Campaign Strategy and Management, Performance Reporting and Insights, Revenue Growth and Business Development, Team Leadership and Collaboration. - What We're Looking For: Required (list) and Nice to Have. - Essential Skills list. - Who We Are: description of company. - What Sets Us Apart: bullet points. - Benefits: list. - Location: NYC headquarters, must reside or be willing to relocate within commuting distance. - Also mention fraudulent recruiters note (should be removed as boilerplate? It's a warning but maybe considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So remove the fraudulent recruiters note. We need to decide sections. We have Pay: compensation details. So include Pay section. Schedule: not mentioned (no schedule info). So omit Schedule. Benefits: we have benefits list. So include Benefits. About the role: we could have a short paragraph summarizing role? The posting includes "The Role" with subheadings. Could treat each subheading as part of Responsibilities? The instruction: use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content. We have responsibilities detailed under The Role with multiple bullet-like paragraphs. Could group under Responsibilities. We have Requirements: Required list. We have Qualifications? Not explicit but maybe "What We're Looking For" includes Required and Nice to Have; could treat as Requirements. We have Skills: Essential Skills list. We have About the role: maybe a brief intro: "Direct Agents is seeking an experienced Strategic Account Supervisor to join our Client Services leadership team. The ideal candidate has a proven track record within digital media (agency side), exceptional communication skills, and a passion for driving client growth while inspiring and motivating a team." That's about the role. We also have Who We Are and What Sets Us Apart: could be About the company, but not required headings. Could include as About the company? Not in list. Might omit or incorporate into About the role? Probably better to include as a separate section like About the Company, but not in allowed headings. The instruction says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should stick to those. Thus we need sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Possibly Qualifications if we have distinct qualifications beyond requirements. Could combine Requirements and Qualifications? Might treat Required as Requirements, Nice to Have as Qualifications? But Qualifications often similar to Requirements. We could have Requirements (required) and Qualifications (nice to have). But we need to avoid filler. We have Nice to Have list: Experience with a project management platform (ClickUp, Asana, Monday, etc.). That's a qualification. So we can have Qualifications section with that. Thus sections: - About the role: intro paragraph. - Responsibilities: combine the bullet points under The Role (maybe as

• each). - Requirements: Required list. - Qualifications: Nice to Have list. - Skills: Essential Skills list. - Benefits: list. - Pay: compensation details. We must not include Schedule. We must preserve all substantive info: also include location? Location is substantive but not under any of the headings. Could we add a short

  under About the role or maybe a separate section? Not in list. Could we add a

  after About the role? The instruction: Output ONLY the HTML fragment. It didn't forbid extra paragraphs not under headings. It said use

  for section headings (e.g...). Use

  • for any list of duties/requirements/benefits, and

    for prose. So we can have prose paragraphs outside headings. So we can include location as a

    maybe after About the role or after Benefits. Also include "Who We Are" and "What Sets Us Apart" as prose paragraphs maybe under About the role? Could incorporate into About the role section as additional prose. But we must not invent or summarize away detail. We need to preserve all substantive information. So we need to include that info somewhere. We could add a section "About the Company" but not in allowed headings. However we could put it as a

    after About the role heading, as prose. That's acceptable. Thus structure:

    About the role

    Direct Agents is seeking an experienced Strategic Account Supervisor to join our Client Services leadership team. The ideal candidate has a proven track record within digital media (agency side), exceptional communication skills, and a passion for driving client growth while inspiring and motivating a team.

    Located at our NYC headquarters; candidates must reside or be willing to relocate within commuting distance.

    Who We Are: Direct Agents is not a traditional agency. We are an elite team of builders and operators—growth strategists, media architects, and creative thinkers—who partner with ambitious brands to drive measurable revenue growth. Backed by Kanopy AI, our proprietary intelligence platform, and exclusive partnerships with tech and media platforms, we deliver the kind of unfair advantage that helps clients dominate, not just compete. We operate at the intersection of technology, media, and strategy—where AI meets human expertise to produce outcomes that neither can achieve alone. Our client roster includes brands like Tennis Channel, Marvel, NYSE, Morgan Stanley, Prologis, and DistroKid.

    What Sets Us Apart: Direct Agents isn't for everyone—and that's by design. We're building something different. Proprietary AI That Actually Works: Kanopy AI is our custom-built intelligence platform—real-time campaign optimization, media mix modeling, natural language analytics, and algorithm enrichment that gives our clients (and our team) a genuine edge. This isn't a buzzword; it's operational.Exclusive Platform Access: Direct partnerships across Google AI Search, Meta, TikTok, Amazon, Freewheel, Teads, Stackadapt, and best-in-class tech and media partners.An Elite, Not Bloated, Team: 100+ operators who move fast, think deeply, and ship work that matters. No layers of bureaucracy. Direct access to senior leadership and the executives building the strategy.AI Integration Across Everything: Claude, ChatGPT, and proprietary AI tools are embedded in our workflows—from data analysis and creative versioning to strategic planning and client intelligence.9x Crain's Best Places to Work: A people-first culture with a 12-month average time to promotion, a 4-day workweek, and genuine investment in career development.Certified Minority-Owned Business: 48% BIPOC representation across the agency, 60% female representation—a team that reflects the diverse markets we serve.

    Then Responsibilities:

    Responsibilities

    • Client Relationship Management: Supervise and manage assigned client accounts, building effective communication and strong working relationships; serve as a day-to-day contact for clients, ensuring their inquiries, concerns, and requests are addressed promptly and professionally; lead client-facing meetings, including quarterly business reviews and strategic planning sessions, to present campaign results, performance insights, and growth opportunities; proactively identify and monitor potential red flags that may impact campaign performance, client relationships, or overall engagement, ensuring timely solutions.
    • Campaign Strategy and Management: Lead the setup of new client accounts and campaigns, ensuring all elements are optimized for success; develop comprehensive campaign strategies that align with client objectives and identify opportunities for new channel initiatives; coordinate the process of retrieving creative assets, building ad copy, managing technical integrations, and QAing previews prior to launch; oversee end-to-end campaign execution, collaborating with internal teams to ensure smooth launches, alignment with client objectives, and performance optimization; ensure impeccable use of ClickUp and other project management tools to maintain operational excellence, visibility, and accountability across campaigns.
    • Performance Reporting and Insights: Monitor campaign performance, analyzing data to deliver actionable insights and executive recommendations; generate reports detailing spend, budgets, and media placements, ensuring accuracy and clarity for client-facing updates; proactively workshop ideas to improve performance, identify new opportunities, and drive incremental growth.
    • Revenue Growth and Business Development: Support the sales and media buying teams by preparing contracts, proposals, and supporting documentation; identify upsell and cross-sell opportunities by staying informed on client needs and industry trends; contribute to the development and presentation of solutions in client meetings and new business pitches.
    • Team Leadership and Collaboration: Mentor members of the Account Management team, providing clear direction, feedback, and career development support; lead training sessions for the Account Management team and manage onboarding for new employees; collaborate across internal teams to ensure alignment, resolve issues, and maintain high-quality client deliverables; foster a collaborative, solution-oriented work environment that encourages teamwork and knowledge sharing.
    Requirements:

    Requirements

    • 5–7 years of account management experience with a proven track record of driving significant client growth
    • Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels
    • Demonstrated experience managing high-value accounts
    • Experience presenting to and influencing C-level executives
    • Strong time management skills—ability to prioritize, meet deadlines, and work in a fast-paced environment
    • Must be self-motivated, highly organized, and a team player with strong attention to detail
    Qualifications (Nice to Have):

    Qualifications

    • Experience with a project management platform (ClickUp, Asana, Monday, etc.)
    Skills:

    Skills

    • Advanced strategic thinking and business acumen
    • Strong analytical skills and data interpretation capabilities
    • Exceptional presentation and communication skills
    • Leadership experience with ability to influence across all organizational levels
    • Deep understanding of the performance marketing ecosystem and emerging trends
    • Proven track record of driving measurable business results
    Benefits:

    Benefits

    • Regular performance reviews with quarterly growth path check-ins
    • Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
    • 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave
    • New MacBook Pro and access to cutting-edge AI tools across the agency
    • Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—with commuter benefits and Citibike membership
    • Dog-friendly office, regular team events (Field Day, Ski Club, Golf League, holiday celebrations), and a culture built around ownership and ambition
    Pay:

    Pay

    Compensation $100,000 - $11