Strategic Account Manager, SkinMedica, Fresno, CA

About the Company

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch.

About the Role

The Strategic Account Manager (SAM) is responsible for representing the SkinMedica, DiamondGlow, and Latisse brands and promoting the product portfolio to targeted aesthetic customers within a designated geographical area. The focus will be on direct selling of products (physician-dispensed skincare and skin resurfacing systems) and executing pull-through programs/events to patients. This role involves leveraging key resources and collaborating with high-performance selling teams to maximize coverage of targeted customers.

Responsibilities

• Leverage Allergan Medical’s resources to enhance adoption of the SKM Portfolio, including:
  • Non-surgical, non-invasive skin resurfacing equipment
  • Topical skincare consumables designed for the resurfacing device
  • SkinMedica product portfolio
• Collaborate with Facial Aesthetics, Plastic Surgery, Coolsculpting, APCs, Marketing, and other Allergan sales forces.
• Comply with required reports, requests, and compliance policies.
• Effectively manage field assets and resources, including expense management, computer, and other allocated equipment.
• Consistently achieve sales quota for skincare, consumables, and equipment.
• Execute sales and marketing plans, including device placement and pull-through product promotions (device, consumables, and SkinMedica portfolio).
• Create call plans across the product portfolio and demonstrate adaptability with multiple initiatives.
• Demonstrate effective selling skills, including:
  • Performing Dermalinfusion treatments and educating customers on proper techniques
  • Consultative sales approach, pre-call planning, and handling objections
  • Presentation delivery with visuals, closing, and follow-up
• Build loyal customer relationships through high-level interaction.
• Call on and manage time with new and existing customers to educate on products, assess needs, place orders, and support events for pull-through.
• Manage initiative execution across the portfolio, balancing device sales to drive skincare and consumable business.
• Assess territory metrics to develop and implement business plans; demonstrate proficiency in Excel, PowerPoint, and sales reporting tools.
• Provide product samples as necessary.
• Educate customers on device and product features through individual and group presentations/trainings.
• Convey consistent differentiating messaging across the portfolio and demonstrate technical fluency in Allergan and competitive products.
• Execute marketing plans and provide feedback to support strategic direction.
• Adhere to compliance, travel, and expense policies.
• Exemplify integrity, flexibility, and adaptability; demonstrate sound decision-making and good judgment.

Requirements

• Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred; relevant and equivalent industry experience required.
• Minimum of 3+ years of sales experience, with business-to-business-to-consumer (B2B2C) sales experience preferred.
• Aesthetics sales background or related experience with a skincare company highly desirable.
• Valid driver’s license and ability to meet safe driving requirements.
• Analytical skills and strong business acumen.
• Proven selling skills and strong communication (verbal and written) and interpersonal skills.
• Strong contract/negotiating skills and financial/budgetary experience.
• Ability to travel and lift 50 lbs.
• Proficiency in Excel, Word, PowerPoint, and other software skills.

Benefits

• Comprehensive package of benefits, including paid time off (vacation, holidays, sick).
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Eligibility to participate in short-term incentive programs.