Strategic Account Manager, Medical Communications

Responsibilities

• Work hand-in-hand with the StrAcctDirs to meet and exceed their goals through support and execution of their core responsibilities.
• Understand the business challenges your client is facing and what strategic questions they are or should be asking.
• Help clients define and achieve their business goals.
• Prepare annual strategic/tactical plans for each client and individual campaign/project plans as needed throughout the year.
• Manage and strengthen client relationships.
• Propose, sell to clients, and oversee ideas and projects that are tied to clients’ objectives.
• Continuously offer unsolicited ideas to increase the effectiveness of clients’ brand and company activities.
• Understand revenue generation and recognition, and contribute to Precision AQ’s profitability through good management.
• Serve as an advocate and strong representative for Precision AQ.
• Identify and cultivate new business opportunities (even if it means just passing them along internally).
• Initiate and oversee Precision AQ activities on behalf of and in support of clients.
• Manage day-to-day client-Precision AQ communication on strategy (ideas, recommendations, approaches to consider).
• Become a partner to each client, functioning as an extension of the client’s team by taking ownership and accountability for their business.
• Closely manage clients’ budget and team efficiency to maximize return for clients and Precision AQ.
• Work with the internal team to exceed clients’ expectations.
• Mentor, train, and coach team members to facilitate growth and development.
• Stay abreast of developments (eg, science, competitors, regulations) in clients’ industries.
• Keep honing marketing and strategy expertise to better serve clients and Precision AQ.
• Network and connect to grow your influence and add value.
• Support of the StrAcctDir may include tasks, such as: assisting in the preparation of annual strategic/tactical plans for clients and Precision AQ, addressing ad hoc client requests and needs, reviewing and finalizing materials for distribution to the client or other external parties, participating in and/or leading calls with clients or healthcare practitioners, preparing content as necessary to fulfill client requirements, traveling to and attending and supporting live meetings with clients and/or healthcare practitioners, and more.

Qualifications

• Bachelor’s degree required; Advanced degree (PhD, MD or PharmD) in life sciences, pharmacy, medicine, and/or advanced degree in management, marketing or business is preferred.
• Minimum of 3 years of experience in account management, overseeing both client relationships and internal teams within the medical communications or a related industry.
• Prior exposure to medical affairs, publications, and/or peer-to-peer marketing is strongly preferred.