Strategic Account Manager Job in Brooklyn, NY | $95K Salary & Uncapped Sales Commissions | Paycom Careers

About the Role

The Strategic Account Manager (internally known as Client Relations Representative) is responsible for retaining existing company relationships through usage, retention, and additional revenue.

Responsibilities

• Manages the ongoing relationship with existing clients by leveraging technology to ensure they see a return on current and future investments
• Identifies and develops additional revenue opportunities to add to their portfolio
• Maximizes employee and client usage of Paycom software
• Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service
• Cultivates and nurtures existing client relationships for strong retention
• Achieves sales quota and revenue goals through client retention and account expansion strategies
• Proactively analyzes, clarifies, and validates client needs on an ongoing basis
• Drives revenue retention/growth, account profitability, and client satisfaction/loyalty
• Performs client presentations articulating the value proposition of software/solution/service offerings
• Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools
• Conducts the required number of face-to-face meetings on a weekly basis
• Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
• Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations
• Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities
• Develops a complete understanding of the client's organizational structure
• Assists in software development efforts by delivering feedback on market needs and opportunities

Requirements

• Travel up to 75% – may include overnight on all avenues of transportation (plane, train and/or automobile)
• Required to attend in person New Hire, Regional and Department training

Pay

• Base salary of $95,000 per annum, with an uncapped commission plan
• Transportation allowance

Benefits

• $1 per-pay-period individual health insurance coverage for employees
• 401(k) with matching + Employee Stock Purchase Program
• Available flexible spending accounts
• $50,000 basic life and AD&D
• Paid vacation, sick, holiday, and personal days
• Paid family leave programs
• Employee referral bonuses
• Award-winning learning and development programs
• Company + team-based events to create community
• Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging