Strategic Account Manager

Responsibilities

• Drive market expansion by identifying untapped opportunities and converting prospects into long-term revenue streams.
• Build strategic go-to-market plans that deliver measurable growth and increased market share.
• Foster a culture of accountability, continuous improvement, and results-driven performance.
• Serve as the executive liaison for high-stakes customer relationships, retention initiatives, and escalations.
• Lead strategic account planning and executive-level quarterly business review (QBR) meetings; ensure proactive relationship management and renewal success.
• Protect and grow the largest and most complex accounts.
• Leverage data to forecast accurately, monitor KPIs, analyze trends, and identify optimization opportunities.
• Translate strategic initiatives into measurable outcomes through disciplined implementation.
• Drive accountability across teams; celebrate wins and learn quickly from misses.
• Partner closely with Marketing, Operations, Finance, and Customer Success to support territory initiatives.

Requirements

• 2+ years of sales experience (preferably in building materials, construction, or related industries).
• Strong understanding of building products and construction processes.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated with the ability to work independently and achieve targets.
• Proficiency with CRM systems and Microsoft Office Suite.
• Valid driver’s license and reliable transportation.

Preferred Attributes

• Experience in outside sales or business development.
• Established network in the construction or contracting community.
• Technical knowledge of building materials and product applications.