Strategic Account Manager

About the Role

At Sovos, we're hiring a Strategic Account Manager to own and grow relationships with some of the largest global enterprises headquartered in the United States. These accounts are complex, multi-stakeholder organizations with global footprints, sophisticated buying committees, and long-term transformation initiatives. This role is designed for a true enterprise sales professional who thrives in high-stakes environments, embraces accountability, and has the persistence to manage long sales cycles while consistently driving outcomes.

Responsibilities

• Own and manage a portfolio of strategic enterprise accounts, serving as the primary point of accountability for strategy, pipeline, and outcomes across complex sales cycles involving Tax, Finance, IT, Procurement, Legal, and Executive leadership.
• Drive net-new growth, renewals, and expansions across Sovos' global compliance platform by developing and executing multi-year account strategies for large, global enterprises.
• Build compelling business cases tied to regulatory risk, cost avoidance, operational efficiency, and transformation outcomes, positioning Sovos as a strategic partner and translating regulatory complexity into clear executive-level value.
• Guide customers through evolving global mandates (e-invoicing, continuous transaction controls, digital reporting) while running structured discovery, qualification, and close plans aligned to enterprise sales best practices.
• Lead cross-functional teams across Sales Engineering, Professional Services, Product, Marketing, and Partners, aligning global partner ecosystems where appropriate (ERP, systems integrators, compliance partners).
• Leverage AI-powered tools and platforms to enhance account planning, pipeline management, and customer engagement while forecasting accurately and managing pipeline with rigor.
• Engage Sovos executives when needed to advance strategic opportunities and maintain momentum across long-cycle, high-value deals.

Qualifications

• You have experience managing enterprise SaaS sales with complex, multi-product, multi-stakeholder deals involving large, global organizations, and you've met or exceeded sales targets.
• You're confident engaging with C-suite and VP-level leaders across Finance, Tax, and IT, and you can articulate value in business terms, not just product features.
• You bring strong written, verbal, and presentation skills, and you're comfortable managing ambiguity, long deal cycles, and senior-level negotiations with discipline and resilience.
• You're relentless about preparation, follow-through, and execution, treating your accounts with the strategic ownership of a CEO.
• Preferred: Experience in Tax Technology, ERP, Finance, Compliance, or Regulatory SaaS; familiarity with global ERP environments (SAP, Oracle, Workday); experience selling solutions with mission-critical or regulatory impact; comfort with AI-assisted workflows; multilingual abilities are a plus.

Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire.

Benefits

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Flexible Time-Off
• Comprehensive Health, Dental and Vision Insurance
• 401(k) with company match
• HSA with Sovos match
• Tuition Reimbursement
• Volunteer Time Off and Charitable Giving Match