Strategic Account Manager

Revolution seeks a Strategic Account Manager to own and grow one of our largest customer relationships. This hybrid role blends account management, consultative sales, and business development to drive revenue, expand share of wallet, and deepen long-term partnerships. Based in Texas (or a neighboring state with easy Texas access), you will serve as the primary commercial contact, collaborating with Operations, Engineering, Customer Service, Supply Chain, and Leadership to deliver flawless execution while uncovering new opportunities. Ideal candidates have a background in plastic manufacturing, packaging, film extrusion, converting, or a related industrial field and a proven ability to build executive-level relationships and craft value-driven solutions.

Responsibilities

• Manage and grow an assigned strategic customer account by developing and executing account plans focused on revenue growth, profitability, and retention.
• Build strong relationships with customer contacts across purchasing, operations, engineering, quality, and executive leadership.
• Identify and develop new business opportunities within existing customer locations, product lines, and business units.
• Partner with customers to understand their business objectives, manufacturing requirements, and growth initiatives; recommend solutions that leverage Revolution’s capabilities.
• Collaborate with Operations, Engineering, Quality, Supply Chain, Customer Service, and Finance to ensure successful execution and outstanding service.
• Coordinate customer projects from opportunity through implementation, ensuring timelines, quality standards, and expectations are met.
• Prepare customer quotations, pricing proposals, business reviews, and commercial recommendations.
• Support contract negotiations, pricing discussions, and annual business reviews to maximize long-term value.
• Monitor account performance, including revenue, margins, forecasts, service metrics, and customer satisfaction.
• Resolve customer concerns and coordinate internal resources to address issues promptly.
• Maintain an active sales pipeline and identify opportunities for new products, programs, and manufacturing business.
• Represent Revolution during customer visits, plant tours, business reviews, and industry events.
• Maintain accurate CRM records, sales forecasts, and account activity reports.
• Stay informed of market trends, competitive activity, and industry developments to identify growth opportunities.
• Support additional commercial initiatives and strategic projects as assigned.

Requirements

• Bachelor’s degree in Business, Engineering, Marketing, or a related field preferred; equivalent combinations of education and experience will be considered.
• Minimum of five years of experience in account management, business development, sales, or customer management within plastic manufacturing, packaging, converting, industrial manufacturing, or a related industry.
• Proven success growing customer accounts and identifying new business opportunities.
• Experience selling manufactured products, industrial solutions, or custom-engineered products is strongly preferred.
• Knowledge of plastic manufacturing, flexible packaging, film extrusion, converting, or related manufacturing processes is preferred.
• Strong customer relationship management, communication, presentation, and negotiation skills.
• Demonstrated ability to manage multiple priorities while working collaboratively across cross-functional teams.
• Strong financial acumen with experience managing pricing, profitability, forecasting, and customer business reviews.
• Proficiency with CRM systems and Microsoft Office applications.
• Ability to travel regularly throughout Texas to support customer meetings and business development activities.

Pay

The anticipated starting salary for this position ranges from $90,000–$120,000 USD annually, plus performance-based bonuses.

Benefits

Full-time employees are eligible for a range of benefits, which may vary based on hire date, schedule type, and hours worked.