Strategic Account Manager

About the role

Reporting into the Regional Sales Manager, this position is responsible for managing the sales activities at some of the most high-profile Hirose accounts to drive pipeline, increase sales, and implement strategic corporate directives.

Responsibilities

• Exceed yearly sales goals with high visibility Hirose accounts.
• Grow the sales pipeline and increase conversion dollars surpassing year-over-year targets.
• Identify, build, and expand relationships within a targeted list of accounts.
• Develop strategies, implement meeting plans, and focus sales activities at these accounts.
• Utilize selling strategies based upon key value-add categories such as technology, risk, service, investment, timing, and pricing to achieve successful design wins.
• Collaborate and work together with Hirose’s customer support roles to optimize our service to our customers (Field Application Engineer, Segment Managers, Inside Sales Managers, Customer Service Specialists, Technical Support Engineering, Quality Engineering).
• Create and deliver customized and targeted product presentations.
• Provide support to customers throughout development and production, keeping both our customers and the organization informed of progress.
• Actively manage and prioritize opportunities at all targeted accounts.
• Become the foremost Hirose expert on your customers and their industries guiding Engineering, Product Management, and Marketing to meet customer and industry needs for the future.
• Develop and implement strategic account plans to maximize Hirose revenue and profitability, account penetration, and customer satisfaction.
• Position Hirose as a key supplier for current and future business opportunities.
• Establish executive relationships for the given focus accounts.
• Act as the customer interface for two-way communication between Hirose and our customers.
• Create, coordinate, and execute a global strategy for international accounts.
• Comply with Hirose sales policies, pricing guidelines, and best practices.
• Identify, evaluate, and coordinate the development of potential product lines with key accounts and (potential) customers.
• Provide direction and closed loop feedback to implement New Product Introduction (NPIs) plans with Marketing, including target account identification, promotion schedule, samples and pricing.
• Monitor the product development process driving the Hirose team to meet customer commitments and milestones.
• Maintain awareness and develop a point of view on industry trends to anticipate customer needs.
• Interface with industry groups and standards committees, as necessary.
• Responsible for recording and maintaining current and accurate data for customer meetings, projects, and opportunities within Salesforce.
• Complete all required report outs (ex. monthly forecasting), reports, and presentations within their respective deadlines.
• Interact with and support Hirose management for a multitude of organizational initiatives and deliverables.
• Provide input and participate in discussions to establish yearly sales goals.
• When applicable complete tasks per ISO9001-2008 requirements.

Requirements

• BS/A degree in Business or Technical field required.
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