Strategic Account Manager

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          About the role

          We are seeking a commercially minded Strategic Account Manager to support a growing multi-specialty business in the Buy and Bill space. In this role, you will manage existing customer relationships while also prospecting and building a portfolio of new customers. You will serve as a trusted advisor to practices, helping customers understand product contracts, spending priorities, revenue goals, and how to maximize value through available offerings. The role supports customers across specialties such as rheumatology, urology, and ambulatory infusion center settings. You will manage a growing book of business of around 100 accounts, ranging from smaller customers to larger and more complex accounts. This opportunity is ideal for someone who enjoys balancing relationship management, commercial growth, strategic account support, and customer-facing problem solving.

          Responsibilities

          • Manage and support existing customer accounts across a multi-specialty portfolio.
          • Build strong customer relationships and serve as a key point of contact for assigned accounts.
          • Act as a financial advisor to practices by helping customers understand product contracts, spending opportunities, and business goals.
          • Identify, prospect, and develop new customer opportunities to grow the portfolio.
          • Support a combination of renewals, retention, and growth activity across the book of business.
          • Partner closely with internal stakeholders across Distribution, Operations, Corporate Account Directors, and distribution partners to support customer success.
          • Build a strong understanding of contractual offerings, customer needs, and internal operations to navigate a complex business environment effectively.
          • Travel regularly to meet with customers, with the expectation of spending at least a few weeks each month on the road.

          Skills

          • Experience in the Buy and Bill space within pharmaceuticals is required, with around 3+ years of relevant experience preferred.
          • Previous experience in account management and relationship management is required.
          • Strong communication skills and experience working with C-suite stakeholders are important for success in this role.
          • Candidates should be comfortable working in a team environment and collaborating across multiple internal functions.
          • A willingness to travel and spend significant time in front of customers is essential.
          • Familiarity with specialty practices and an understanding of products aligned to specialties such as rheumatology, urology, and ambulatory infusion would be valuable.
          • The ideal candidate will be able to quickly build credibility with larger accounts, maintain existing business, and demonstrate a proactive approach to winning new business.

          Benefits

          We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

          • Backup dependent care
          • Adoption assistance
          • Infertility coverage
          • Family building support
          • Behavioral health solutions
          • Paid parental leave
          • Paid caregiver leave
          • Training programs
          • Professional development resources
          • Mentorship programs
          • Employee resource groups
          • Volunteer activities

          Pay

          Full time Salary Range* $76,200 - 119,460. This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12