Strategic Account Manager

At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes.

About the role

We are searching for a Strategic Account Manager to manage relationships with Bynder’s customers, build pipeline with our Customer Success teams, and drive expansion revenue from our existing customer base. In this role, you’ll stay current on Bynder’s offerings, new technology innovations, digital transformation initiatives, and customers’ overall business objectives to make targeted pitches and identify new opportunities.

Responsibilities

• Expand mindshare and adoption of Bynder to new business units, stakeholders, and subsidiaries.
• Develop new business opportunities with existing clients by promoting company products and services.
• Improve customer satisfaction by enhancing responsiveness and anticipating customer needs.
• Coordinate with the Customer Success team to identify and develop new expansion opportunities.
• Manage relationships with external customer leaders, stakeholders, and subject matter experts.
• Consult to analyze needs and identify new services or changes to existing services.

Requirements

• At least 5 years of prior Enterprise Sales or Account Management experience.
• Experience selling in B2B, SaaS/Cloud, DAM, or CMS.
• Prior experience closing net new or expansion revenue of $1M ARR per year.
• Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.
• Strong customer service experience and the ability to communicate effectively with clients and management.
• Proficiency with basic computer programs, such as the Microsoft Office suite and Salesforce.com.
• Strong public speaking and presentation skills.
• Proven record of going above and beyond to satisfy customer needs.

Preferred Qualifications

• Thrives in a start-up and collaborative environment.

Benefits

• Competitive compensation.
• 401(k) with a dollar-for-dollar match up to 6%.
• 100% company-paid medical, dental, vision, and life coverage for you and your family.
• Unlimited vacation policy.
• Room to advance in a high-growth tech company.
• Referral bonus plans.
• A light-hearted and fun work environment.

Schedule

• Flexible work hours and ability to work from home.
• This role may require travel to conduct meetings and demonstrations for customers.