Strategic Account Manager

Main Responsibilities, Activities, Duties and Tasks

• Maintains a Strategic Plan
• Be knowledgeable of the brand, the company and market
• Maintain thorough knowledge of technical/product data, disease state, clinical information, and product data within the diagnostic arena
• Grow and develop new and relevant relationships
• Apply knowledge and understanding of our products, programs, and services to meet customer needs
• Continuously learn relevant information regarding each channel of business and share critical information with team members and directors
• Effectively communicate and make in-roads with practice and corporate c-suites and key physicians
• Aid the team in establishing a regional data reporting process
• Partner with other departments (i.e. Medical, Field and Reimbursement) to establish educational speaker events, congresses, and appropriate field interaction
• Acquires knowledge of current healthcare environment and its impact on company business
• Build long term relationships with key accounts through honest and ethical behavior consistent with the company values
• Maintains basic heath economic data relative to the company
• Develop processes that enable greater patient identification, and access to the product line
• Identify, through field intelligence and relationships, potential industry partners that share Blue Earth’s mission to achieve appropriate care for the appropriate patient
• Develop and execute strategic and tactical business plans specific to external, industry partnerships
• Drive strategic exchange, internally and externally, and execute strategic Initiatives
• Provide guidance on established process ensuring customers can properly, and effectively utilize company products
• Develop strategies and tactics to effectively communicate complex analytical information
• Consistently collects critical competitive intelligence/clinical insights through one-on-ones, group discussions and attendance at meetings and determines the impact on Blue Earth's strategy and communicates this information to internal stakeholders
• Identify opportunities to partner beyond our established relationships
• Support company initiatives, such as physician round table discussions, patient navigator summits and advanced cancer clinic development programs
• Supports Operations/Policy and Internal Partners
• Provide technical support and training to field commercial and account teams
• To maintain working knowledge of the company’s products, providing guidance and information on products and their use through enhanced process development
• Research and provide full answers to technical enquiries, liaising with internal experts as required
• Work with cross-functional teams as agreed upon with your manager to support brand objectives
• Communicate regularly with the cross-functional (sales, marketing, reimbursement, medical) teams you support
• Adhere to and manage travel and local expenses to meet Blue Earth policy while being compliant with all company policy
• Develop and effectively manage a call plan, call reporting process, and proper use of CRM
• Effectively manages administrative activities

Education/Qualifications

• Associate's or bachelor’s degree or completion of a certificate program
• At least 5 years of industry experience preferred