Strategic Account Manager (AJC)

Job Responsibilities

• Strategy: Consultatively support, retain, and grow customer accounts in conjunction with account executives
• Achieve budgeted annual revenue retention rates on key accounts
• Identify opportunities and brainstorm on new revenue streams with account executives and internal strategic teams
• Pre-Sales: Help support pre-sale strategy team in any brand details for sales pitches
• Attend prospect and upsell pitch meetings with account executives and strategy team where needed
• Campaign Activation: Responsible for managing and confirming accurate, timely execution of O&O campaigns
• Utilize sales automation systems (CRM, Ticketing, creative workflow, and reporting dashboards) to manage day-to-day activity and update AE and manager on client performance through system-generated reports and customer dashboard
• Maintain communication and relationships with key partners in ad operations, the sales team and other departments for fulfillment of all campaigns
• Manage communication on deadlines for all campaign assets
• Post-Sales: Manage post-sale client communication and meeting set-up
• Coordinate with client on any assets needed to complete their campaign
• Manage the timing of client campaigns and ensure flawless execution
• Create and communicate campaign reporting with insights to clients and internal stakeholders

Position Requirements

• Bachelor's degree in a related discipline and 2 years' experience Marketing/Advertising experience
• The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
• Google Analytics preferred
• Google Ad Manager knowledge preferred
• Strong computer skills (Microsoft Office Suite)
• Experience with Project Management Software (Monday.com or other), Reporting dashboards (Pressboard or other) , and Salesforce preferred
• Participated in or has led client meetings and presentations
• Understanding of digital media, programmatic campaigns, analytics, and reporting

Compensation

Compensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.