Strategic Account Leader

About the role

The Strategic Accounts Leader is responsible for managing and retaining key accounts, overseeing teams with portfolios exceeding $250K in potential revenue. This role focuses on driving profitable growth through strategic account planning, continuous improvement reviews, and solution optimization.

Responsibilities

• Oversee management and retention of key account portfolios exceeding $250K in potential revenue, ensuring profitable growth and long-term customer success.
• Guide the development and execution of strategic account plans, ensuring alignment with business objectives and opportunities for deeper account penetration.
• Maintain account health and retention risks, directing interventions and supporting teams in safeguarding customer satisfaction.
• Lead negotiation and renewal strategies for underperforming or at-risk accounts to optimize profitability and value realization.
• Ensure delivery of measurable cost savings initiatives, overseeing customer assessments, solution optimization, and documented profitability.
• Direct Continuous Improvement Reviews (CIRs) with senior stakeholders to showcase delivered value and identify new growth opportunities.
• Foster trusted relationships with internal and external executives across Operations, Supply Chain, Procurement, and Engineering, serving as an escalation point when needed.
• Collaborate with Business Development leadership on late-stage opportunities, providing oversight to secure deal closure and strategic positioning.
• Oversee customer onboarding processes, ensuring teams deliver on commitments and drive solution adoption.
• Lead, coach, and develop Strategic Development Consultants, setting clear performance expectations and providing regular feedback.
• Align team resources to customer priorities while building capability through best practices in analysis, negotiation, and solution positioning, fostering a culture of accountability, collaboration, and continuous improvement.

Qualifications

• Bachelor's degree in business or equivalent experience required.
• Minimum of 7 years of demonstrated sales and marketing success, including at least 2 years in industrial, manufacturing, or distribution sales.
• Proven success in leading high-performing teams to drive profitable solution sales and consistently surpass sales objectives.
• Demonstrated excellence in leading negotiations, influencing at multiple organizational levels, and building senior-level customer relationships.
• Ability to interpret customer financial statements and translate insights into strategic guidance, enabling teams to craft solution recommendations that drive profitability and long-term growth.
• Solid project management skills with a solid history of accountability, measurable results and cross functional execution.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce.com (CRM).
• Demonstrated analytical and problem-solving skills with the ability to synthesize data from multiple systems and guide teams in developing effective, data-driven solutions.
• Excellent written and verbal communication skills, including the ability to develop and deliver impactful executive level presentations.
• Proven success collaborating cross-functionally (e.g., Marketing, Product Management, Finance) and with leaders holding competing priorities.
• High attention to detail with strong follow-through and the ability to adapt quickly to changing market and business conditions.
• Self-motivated, adaptable, and able to build and lead teams that perform effectively in both collaborative and independent work environments.
• Skilled at fostering a culture of accountability, continuous improvement, and customer-focused execution.

Compensation

Starting at $75,390 - $118,470 with commission opportunities depending on candidate location and experience. The salary range represents similar roles in comparable industries and is based on the candidate's relevant experience, education requirements, and peer pay equity. The Company reserves the right to modify the range as market conditions change.