Strategic Account Lead, North America: Automation / Physical AI / Robotics

Key Responsibilities

• Strategic Advisor/Customer Relations Owner: Act as the primary point of contact for Fortune 100 stakeholders, ensuring customer delight through proactive engagement and technical alignment.
• Internal Advocacy: Marshal internal resources across departments, manage ambiguity, and ensure customer requests are prioritized and executed flawlessly. Act as a bridge between Silicon Valley innovation and our Munich-based engineering excellence.
• Growth Mindset: Identify opportunities to expand project scope, driving recurring revenue and deeper integration of Agile Robots solutions.
• Commercial & Legal Strategy: Deal Structuring: Develop comprehensive commercial proposals, managing cost-driver analysis and schedule commitments. Contract Negotiation: Lead the negotiation of MSAs, SOWs, and Enterprise Agreements, partnering with internal and external legal counsel.
• Financial Oversight: Manage the full Quote-to-Cash process, ensuring timely commercial closures and payment follow-through.
• Pitching Agile Robots Solutions: Engage new prospects to present Agile Robots solution offerings and value proposition.
• Onboarding: Drive new customer acquisition from initial outreach through legal and commercial negotiations, onboarding, and project kick-off.
• Cross-Border Collaboration: Lead project management efforts alongside our global teams in Germany, China, India, and Vietnam.

Experience & Attributes

• 5+ years in technical account management, commercial roles, or business development within High-Tech or Automation industries.
• Understanding of automation/robotics deployments and ability to translate technical concepts to executive stakeholders.
• Passion for the convergence of software (ML/Vision) and hardware.
• Able to distill complex technical and operational data into compelling presentations for C-suite audiences.
• Hands-on experience with contracts, MSAs, SOWs, IP negotiations and cost-plus or fixed-fee pricing models.
• Technical background (Engineering preferred) with a 'business-first' mindset.

Benefits

• Competitive salary, performance-based bonuses.
• Comprehensive benefits package including health, dental, vision insurance, and 401(k).
• Generous paid time off and paid holidays.
• Opportunities for professional development in cutting-edge robotics technology.
• Early access to cutting-edge humanoid and industrial robotics.
• Professional Growth: Direct exposure to global executive leadership given the foundational nature of the US office.

About the Role

This is a rare opportunity to join as a foundational member of our US team, shaping the culture and operations of our Silicon Valley Headquarters.