Strategic Account Executive - Central US Territory

About the role

As a Strategic Account Executive at RF-SMART, you will drive customer success by nurturing relationships that transform how our clients operate their businesses. You'll serve as a trusted advisor to existing customers, identifying growth opportunities while ensuring continued value from our solutions. You will be responsible for the renewal of RF-SMART software subscriptions and the direct sale of RF-SMART products and services to an assigned customer target-base.

Occasional travel is required for customer visits and industry events.

Responsibilities

• Cultivate client partnerships that position RF-SMART as a strategic business partner, not just a vendor, leading to increased customer loyalty and retention
• Develop and execute account strategies that align with each customer's unique business challenges, resulting in successful software subscription renewals and revenue growth
• Identify upsell opportunities through deep understanding of customer operations, ultimately expanding RF-SMART's footprint within existing accounts
• Leverage internal resources including pre-sales, customer care, and support teams to deliver exceptional customer experiences that drive renewal decisions
• Build a robust sales pipeline by uncovering new opportunities within your assigned customer base, ensuring consistent revenue growth
• Negotiate and close contracts with senior leadership at client organizations, securing long-term commitments to RF-SMART solutions
• Develop customer advocates who will enthusiastically share their RF-SMART success stories, strengthening our reputation in the market

Requirements

• Proven track record of meeting or exceeding sales targets in a B2B environment
• Experience with consultative selling approaches that focus on customer outcomes
• Strong relationship-building skills with the ability to engage effectively at all levels of an organization
• Excellent communication abilities that enable clear articulation of complex value propositions
• Proficiency with sales CRM systems for effective opportunity management
• Demonstrated problem-solving capabilities and business acumen
• Self-motivated with strong time management and organizational skills

Qualifications

• Bachelor's degree in business or related field (preferred)
• Experience selling software solutions, particularly in supply chain, manufacturing, or distribution environments (preferred)
• Knowledge of NetSuite or similar ERP platforms (preferred)
• Familiarity with warehouse management systems and operational workflows (preferred)
• Previous experience in account management or customer success roles (preferred)

Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).