Strategic Account Executive

Responsibilities

• Prepare business rules for new customers
• Participate (by phone or in person) in new customer implementation meetings with customers
• Lead new customer implementation meetings with internal MOC departments
• Develop and implement a regular contact strategy to connect with existing customers
• Lead bi-monthly meetings with existing clients to review open projects and current activities within the account
• Conduct in-person meetings with the client on a quarterly basis to review open project items
• Cook with Operations to ensure seamless interaction with the customer during onboarding
• Coordinate with key personnel in assigned customer accounts
• Proactively lead a joint company-strategic account planning process
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Coordinate customer interaction with other departments in MOC to ensure the customer is delighted with Mansfield Oil and has a positive customer experience
• Meet assigned budget for profitable sales volume and strategic objectives in assigned accounts
• Analyze profit and loss by customer and customer locations to identify areas for greater product penetration and greater profitability
• Decide upon and implement strategies to improve customer profitability
• Leverage the product line manager within MOC to coordinate a streamlined message to every existing client with regard to our product portfolio and service offerings
• Identify growth opportunities with existing clients to market and sell the full menu of MOC products and services
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Enter information, track, forecast and update account within MOC’s Customer Relationship Management (CRM) System
• Prepare bids and/or proposals for renewal business or for new business opportunities
• Cook with Operations to ensure customer pricing and data is accurate within MOC’s systems

Requirements

• Formal Education & Certification: Bachelor’s degree or equivalent experience required
• Knowledge & Experience: 5+ years business to business sales experience required, preferably in a customer account retention or business development type role; 1+ years in petroleum sales preferred
• Prior experience using Customer Relationship Management (CRM) Systems preferred
• Proficiency in the following Mansfield product lines: FTL, LTL, DEF, Fixed Price, Additive, Fleet Card, FS&S, Natural Gas, Consignment, On-site Resource and Consulting