StorQuest Assistant Store Manager-Floater

About the role

The Assistant Store Manager assists William Warren Properties' customers during some of their most challenging times. They manage all aspects of the rental process, including converting sales, taking payments, selling merchandise, offering insurance, guiding customers on their journey, and managing operational activities.

Responsibilities

• Assist with responsibilities across four-six different store locations.
• Manage the rental process including: converting sales, taking payments, selling merchandise, offering insurance, assisting with truck rentals, collecting past-due accounts, and guiding customers on their journey.
• Manage operational activities such as inspecting stores daily, maintaining cleanliness, performing minor maintenance, cleaning vacated units, contacting vendors for repairs, handling cash, balancing receipts, processing bank deposits, reconciling petty cash, and going to the post office and bank.

Requirements

• 1+ years in Customer Service/Sales experience
• Tech Savvy is a plus
• Experience in Cash Handling required
• Available on weekends

Qualifications

• A huge passion for guest service and sales
• The ability to be a part of a team to help support and motivate as needed to ensure a collaborative and positive work environment
• The mentality that there are no spare customers, every experience is as valuable as the next
• A positive, outgoing personality
• An insatiable appetite to learn new things
• Strong accountability combined with strong work ethic and enthusiasm for teamwork
• Experience working in the retail or service industry preferred

Skills

• Customer Service
• Sales
• Customer Relationship Management
• Financial Management
• Operational Management

Benefits

• Medical, Dental and Vision
• 401(k) with Matching Contributions
• Paid Time Off (PTO)
• Holiday Perks
• Performance-based Bonus
• Team-building Events & Activities
• Employee Assistance Program
• Pet Insurance

Pay

$19.00 - $20.00 per hour + Bonus Potential

Schedule

Regular and consistent attendance at the assigned location is required. Ability to work weekends as needed or required.