Floating Assistant Manager D7

General Summary

Floating Assistant Managers partner with the General Manager to manage store operations in the absence of a permanent Assistant Manager, covering areas such as accounting, marketing, customer service, human resources, and food service.

Essential Job Duties

• Proficient in customer service, management, and food service responsibilities and hands-on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by company policies and procedures.
• Aids in timely and thorough training of store team.
• Aids in educating store team on policies and communications.
• Aids the General Manager in addressing store issues to ensure effective and long-term problem resolution.
• Manages merchandising and ensures adequate inventory levels, evaluating displays, pricing, promotional signage, out-of-stocks.
• Promotes the FiveStar treatment (friendly atmosphere, customer's needs met, suggestive selling).
• Aids in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines are in place.
• Aids in overseeing food operations, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• At least 18 years old.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.