Stores Sales Associate

Key Responsibilities/ Outcomes

• Processes freight
• Assists with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Maintains a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level
• Explains our exchange/refund policies to customers after transactions
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Required Skills & Abilities

• Excellent communication and organizational skills
• Ability to work a flexible schedule including nights and weekends
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages

Physical Requirements

• Squat/Kneel/Stoop (Frequent to continuous)
• Stand/Bend/Walk (Frequent to continuous)
• Twist (Occasional to Frequent)
• Reach above shoulder (Occasional to Frequent)
• Lift/Carry (Occasional to Frequent)
• Push/Pull (Occasional to Frequent)
• Use of hands (manual dexterity, grasping (Frequent to Continuous))

General Information

• The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of personnel so classified.
• CITITRENDS, Inc. is an equal opportunity employer.