Store Worker Lead

Typical Duties

• Prioritize and assign tasks, including coordination of work schedules to ensure coverage, rebalancing as necessary for special projects and customer satisfaction.
• Maintain supplies and equipment to ensure proper operation and safe condition.
• Train workers in the safe and proper use of products and equipment to meet quality and safety standards.
• Train and assist workers in performing duties.
• Monitor progress of tasks and inspect completed work to ensure quality.
• Investigate discrepancies and report them to management, recommending improvements to resolve issues.
• Monitor usage of inventory, supplies and equipment.
• Initiate supply/repair orders when inventory is low or replacements/repairs are required.
• Prepare records and reports as needed.
• Maintain a good relationship with workers and customer.
• Stock merchandise on shelves, rotate product, and rearrange misplaced products.
• Remove excess, outdated and damaged products, debris and cardboard.
• Straighten merchandise in display sales areas for a neat, full, salable appearance.
• Rotate merchandise to maintain freshness and sale dates.
• Return excess merchandise to storage.
• Clean and dust shelves and products on or in display fixtures using various techniques common to the retail trade.
• Perform wet and dry clean-up.
• May operate a manual pallet jack, flat-bed/U-Boat cart.

Minimum Qualifications

• Must meet all requirements of the worker position being led;
• At least one year of stocker, merchandising, or related experience;
• Experience working with adults with developmental disabilities and/or physical challenges preferred;
• Knowledge of company safety policies and procedures;
• Knowledge of departmental operations, procedures, and organizational policies;
• Ability to manage material resources and time and to work independently and as a team;
• Knowledge of specialized departmental equipment;
• Ability to train employees in proper departmental practices and procedures, including safety and proper use of PPE, tools, and equipment;
• Ability to communicate effectively; to present information and to respond to questions from managers, workers, clients, customers and others; and to escalate matters appropriately;
• Human relations and interpersonal skills to build effective working relationships;
• Mathematical ability including addition, subtraction, multiplication, and division;
• Flexibility to adapt to changing work priorities;
• Demonstrated organizational, problem solving, and common sense skills;
• Ability to interpret stock labels, shelf labels, date codes, and rotate stock appropriately.

Education Requirements

• A High School Diploma or GED

Physical Requirements

• Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
• Maneuvering in and around the commissary
• Bending, crouching, kneeling, squatting, stooping, and reaching
• Lifting and/or carrying up to 25 pounds
• Pulling and/or pushing up to 75 pounds
• Grasping both small & large objects
• Climbing/standing on ladders, step stools, and/or rolling stairs
• Coodination skills to place and rotate products on shelf