Store Team Lead

About the role

Crocs, Inc. is seeking a dynamic and experienced individual to join our team as a Store Team Lead. This role is ideal for someone who thrives in a fast-paced retail environment and is passionate about creating memorable experiences for our customers.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

• Must be 18 years or older
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential
• The ability to move merchandise with appropriate equipment to and from backroom and sales floor
• The ability to place and arrange items on all shelves and racks
• The ability to climb and descend ladders while carrying merchandise
• The ability to lift 30 pounds or more with assistance
• The ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
• The ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer

Qualifications

• Desire to succeed in a high growth, fast-paced retail environment

Skills

• Strong interpersonal and communication skills
• Ability to multitask and prioritize effectively
• Customer service orientation
• Team player with a collaborative spirit

Benefits

At Crocs, Inc., we offer a competitive compensation package including a salary range of $17.00 - $21.00 per hour, dependent on experience and geographic area. Additionally, this position is eligible to participate in a company incentive program.

Pay

The pay for this position is dependent on experience and geographic area.

Schedule

This position requires flexibility in the work schedule, including nights, weekends, holidays, and extended hours, with regular attendance and punctuality essential.

Company Information

Crocs, Inc. is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis and encourage applicants to apply as soon as possible after the posting date. The application window is 45 days, but applicants are encouraged to apply early to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.