Store Supervisor (Part Time)
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, encompassing products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales offerings, engaging with the local community, and contributing to a positive culture aligned with Office Depot's 5C values.
Primary Responsibilities
Print Sales and Services: Support efficient operation while driving overall store sales. Operate and assist associates on all equipment within the Print Services area, ensuring correct and timely completion of customer orders.
Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards. Identify and implement process improvements to reduce waste and inefficiencies.
Client Engagement: Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience. Support community outreach initiatives to retain clients.
External Key Carrier and Leader on Duty: Ensure safety and security during the absence of management, comply with loss prevention protocols, and assist in opening/closing responsibilities, cash handling, and audit processes.
Education and Experience
High School diploma or equivalent education preferred
Minimum 1-3 years of experience in related field
Sales and/or Customer Service experience preferred
Basic computer skills and ability to use computers and technology for information access
Skilled in Customer Service and Print Services experience desired
Advanced selling skills, strong interpersonal and communication skills, adaptability, professionalism, attention to detail, and a desire to continuously develop personal selling skills and product knowledge