Store Supervisor, Big Joe's Fuel & Go

Specific Responsibilities

• Guide and support store associates during daily tasks and delegate responsibilities.
• Ensure timely completion of stocking, facing, and cleaning.
• Train new team members on store standards, products, and customer service.
• Supervise daily operations across all departments to ensure efficiency and consistency.
• Provide guidance and support to all associates, helping resolve questions, concerns, and workflow challenges.
• Aid in merchandising and presentation by ensuring shelves are fully stocked, front-faced, and visually appealing.
• Maintain planograms and promotional displays according to brand guidelines.
• Monitor product rotation and freshness, especially for premium and specialty items.
• Assist customers with product inquiries, recommendations, and locating items.
• Act as a visible and approachable leader on the sales floor, engaging with guests and resolving escalated service issues.
• Stay informed about Kohler, Wisconsin Resort and Village: Directions, Special Events, Restaurants, hours of operation, etc.
• Monitor inventory levels and communicate restocking needs to the manager.
• Assist with receiving deliveries and verifying product quality and accuracy.
• Ensure pricing accuracy and promotional signage is up to date.
• Communicate effectively with management to ensure staffing coverage and task completion.

Store Standards and Cleanliness

• Assist with closing procedures, including cash handling, security checks, and shift reporting.
• Monitor store cleanliness, merchandising standards, and safety protocols.
• Support store-wide initiatives and seasonal resets.

Problem Solving and Decision Making

• Respond to emergencies, equipment issues, or unexpected challenges with calm and decisive action.
• Document incidents and communicate follow-up needs to store leadership.

Skills/Requirements

• Highschool diploma or equivalency required.
• Must be at least 18 years old.
• 2+ years of retail, grocery, or beer, wine, spirits experience, with at least 1 year in a supervisory or leadership role preferred.
• Familiarity with merchandising standards, POS systems, store operations, and basic cash handling procedures preferred.
• Basic computer skills and familiarity with computer software (e.g., Word, Excel, Outlook) preferred.
• Ability to obtain WI Class A UST Operator Certification from a DATCP-approved program within 30 days of start of employment.
• Ability to obtain WI Class A bartender “operator” license from approved program within 30 days of start of employment.
• Ability to lift up to 50lbs and stand or walk for extended periods of time.
• Flexible availability, including nights, weekends, and holidays.

Pay

The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. The hourly range for this position is $23.45 - $35.15.

Schedule

This is a full-time position working weekends and weekdays. Shifts vary between 6:00 am - 9:00 pm.

About Us

About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.