Store Supervisor

Duties And Responsibilities

• Set-up, management, operation, and maintenance of all Salvation Army stores.
• Create a pleasant and hospitable work environment and maintain good customer relationships.
• Ensure compliance to accounting, employee, and store policies.
• Manage sales, production, and expense budget goals for all stores.
• Maintain records, note trends, and take appropriate action to ensure profitable operations.
• Recruit, interview, train, coach, assign, and manage employees.
• Conduct regular evaluations of employees, recommend training, and prepare written warnings.
• Evaluate store management and personnel, recommend training needs, and ensure compliance with safety measures.
• Evaluate productivity, adherence to policies, hours of operation, appearance, signage, cleanliness, and safety.
• Inspect stores regularly, reconcile cash, and ensure proper staffing patterns and schedules.
• Plan and organize monthly manager meetings, communicate with other departments, and handle employee and customer complaints.
• Inspect special donations and support the work therapy program.

Qualifications

• High school graduate or equivalent.
• Minimum two (2) years of experience in sales (merchandising experience preferred).
• Excellent verbal and written communication skills.
• Leadership and motivational abilities.
• Ability to analyze sales and financial reports.
• Ability to identify and assess market value of merchandise.
• Valid driver's license with an acceptable DMV record.
• Basic computer skills.

Physical Requirements

• Sitting: Over 2/3 of the time.
• Lifting: Must be able to lift 25 pounds.
• Pushing/Pulling: Using machinery.
• Standing: Over 2/3 of the time.
• Walking: Over 2/3 of the time.
• Reaching: Over 2/3 of the time.
• Climbing: Under 1/3 of the time.
• Stooping: Under 1/3 of the time.

Statement Of Confidentiality

The Store Supervisor occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Employment at Will

Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at will employment relationship through oral or written promises.

Job Description

This job description is subject to change as necessary to fulfill the requirements of the position. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at will employment relationship through oral or written promises.