Store Supervisor

About the Role

As a Store Supervisor, you’ll lead the store during your shift, especially at the front end, delivering outstanding customer service and ensuring smooth day-to-day operations. You’ll serve as Manager on Duty (MOD) whenever the Store Manager or Assistant Manager are off, taking full responsibility for staffing, standards, and customer satisfaction.

Pay

$18.00 - $24.00 hourly

Benefits

• Medical, dental, and vision insurance
• Life insurance
• In-store discounts

Responsibilities

• Lead Your Team & Shift: Supervise all employees and store operations for your shift; maintain safety, security, and a high-energy environment
• Model Cashier Duties: Jump into Lead Cashier tasks when needed
• Serve as MOD: Take command in leaders’ absence, overseeing staffing, tasks, and shift priorities
• Walk the Store: Ensure departments are fully stocked, clean, fresh, and delivering excellent service
• Drive Standards: Execute daily deliverables (checklist, merchandising, cleanliness)
• Host Huddles: Run shift meetings to set priorities, boost morale, and align the team
• Staff Management: Monitor breaks, dress code, schedules, and ensure staff presence where needed
• Execute Campaigns: Support marketing and promotional initiatives
• Close the Store: Handle end-of-day responsibilities when required
• Resolve Issues: Use calm, professional judgment in customer and staff matters
• Lead by Example: Set the bar for service, attitude, and team behavior
• Maintain Grounds: Keep parking lot clean and carts organized
• Oversee Maintenance: Guide the maintenance team on cleanliness and safety
• Report & Respond: Document daily needs and escalate equipment issues
• Coach Future Leaders: Train and mentor Lead Cashiers and cashiers
• Support the Team: Fill gaps wherever necessary to maintain standards

Requirements

• High School Diploma or GED
• Completion of Mother’s Market’s Manager-On-Duty training
• Proven experience as a Lead Cashier, Department Supervisor, or equivalent
• Calm and confident decision-maker in customer/staff interactions
• Strong leadership, organization, and time-management abilities
• Exceptional verbal and written communication skills
• Comfortable using Word, Excel, Outlook, and POS systems
• Excellent math skills and the ability to use data to drive staffing and sales

Schedule & Physical Requirements

• Lift/move grocery and bulk items up to 50 lbs. (up to 100 times/day)
• Handle carts, dollies, and electric pallet jacks
• Stand, walk, bend, and twist frequently
• Flexibility to work various shifts: mornings, evenings, weekends as needed